Hello everyone!
Having just recently purchased a Katana 100W 112 and loving it so far I decided to jump into the "Tone Studio" software.
But I can't install the drivers for the life of me. I've updated the firmware and all the other bits and pieces but the drivers don't install automatically (windows 10 by the way)! When I try to install them manually from the boss site it's just a bunch of readme files that are downloaded and no explanation on actually what to do apart from plug it in..... and crossing my fingers.
Has anyone else had this trouble and figured out a way to do it?
The windows 7/8 download has an actual setup.exe file to force it but nothing for windows 10?
Thanks!
Comments
I think I basically waited 15 mins and reconnected the Katana USB and it all worked...
Boss don't explain it well at all.
Sleep on it always helps with PC's!
If that doesn't work, you should be able to go to "Device Manager" (right click on start button to find on menu) and then you should see the Katana as an "Unknown Device", you can right-click and then click "Update Drivers" - at least you can see progress then.
You sure it hasn't installed? It wont say anything to say it has necessarily (the balloon tip popups are inconsistent), if you open tone studio with it turned on and plugged in, you will just get straight into the software. It is very undramatic.
Pretty sure they aren't installed, it tells me to download them when I start up tone studio.
I'll keep it plugged in today see if it finds anything
If you open device manager, delete the device listed as the katana then unplug and replug it, does that help?
Have you tried a different USB port and cable?
You can extract them if you have it installed, it might be worth trying that.
Just open Powershell and run Export-WindowsDriver -Online -Destination C:/DriverFolder
It will then extract all of the installed drivers into the folder, it's then just trying to work out which is for the Katana, although the output from the command should tell you which file/files you need.
You can then install it through Device Manager.
Switched usb socket and plugged in/unplugged a couple times, eventually just left it for half hour. Then just tried to open tone studio regatdless!
As for the PowerShell thing I have no idea what it is but I'll give it a go! :P
Yeah ive done that repeatedly left it for 7 hours! Ill give it another go tonight if it doesn't work I'll have to look for something else!
When I updated mine I had to delete and replace the Tone Studio with version 2.0 first, before it would download the system program 2.0 - otherwise it just got stuck on the searching for files bit.
I had to uninstall and reinstall tone studio to get my version 2.0 update done, but the stock in shops now I believe (Katanas shift quickly) is mostly version 2.0
So if you uninstall everything, re-download latest versions from BOSS website, then reinstall the system program, then tone studio, then plug in your amp...?
Thanks guys I'll report back this evening!
Here's a screen shot of what I'm getting.
https://imgur.com/a/kSWdD
Try extracting the drivers files to c:\katdrv type that in the box when it asks you where to extract to
In device manager click VIEW then "Show hidden devices" .... look for instances of Katana and remove them by right clicking and choose uninstall
Then restart computer and go to device manager, right click the Katana device , update driver, choose browse computer and type in c:\katdrv
I meant if someone else has then installed that they could extract and send them to you.
@olafgarten that would be pretty good of someone :P