... Redmi Note 4, fantastic spec. £110 great price.
I ordered on 20/01/2018 but never received it. It has taken until today to get a resolution (via PayPal, who were very good) of a full refund.
I ordered it through GeekBuying and to cut a very long story short, they provided a Royal Mail tracking number which was used by 2 shipping companies (EC Firstclass and Royal Mail). Tracking stopped at the EC Firstclass (in China).
GeekBuying tried to insist I open a case with Royal Mail for a non delivered item. GeekBuying had done (without me asking) a customs dodge and declared it as $20 value, so any refund would have been based on that value. As RM had never received the package they refused to open a case anyway.
Contact with GeekBuying was always replied to promptly but with a totally useless response.
I have items from GeekBuying of a much lower value and had no problem. This experience however has knocked my confidence to deal with them in future.
Just thought I'd pass on my experience and hopefully forewarn people of the potential pitfall of getting a bargain from China.
And I still need a new phone!!
Comments
I nearly did it before the dispute was sorted but didn't just incase GeekBuying honoured the original deal.
There is a few of the Redmi Note 4's on eBay which advertise as being global models and cover all the UK 4G frequencies... they lie!
wots the wing tone?
First impressions are positive.Quite a large bright display but not heavy.
Regarding my non-delivery, I have since had a full refund from PayPal. Back to square one: (
I have been without a smartphone since 20/01/2018 (when my phone died) and have since been using a £5 ASDA special... well it makes calls, connects to the cars bluetooth and texts (badly). It has however been good in that I now spend less time using a mobile phone