Customs, Parcel Force Coventry

TeeByrd

Anyone else dread seeing that their international order is now being “held at Customs Parcel Force Coventry”!

Ive had a pedal order in there since last week. Another pedal was in over 3 weeks! Its ridiculous! At least when its the Royal Mail dealing with the customs I can pick it up from my local Post Office. The nearest Parcel Force Depot is a 45 minute drive away for me, and I refuse to pay extra for delivery when they bend me over for tax and handling fees!

The last time I went to pick up a pedal from Parcel Force the main road was flooded and I was forced to make my missus run to pick it up before they closed. It was over a mile and she made it a minute before they closed shop. Her foot was bloody when she got back. 

TheMarlin

In general, best thing about Coventry is seeing it dissapear in your rear view mirror as you accelerate away from that shithole at tremendous speed. 

fields5069

Bad running form or bad shoes - get her some new ones.

Adam_MD

You made your missus run a mile and back to pick up your pedal?  Dude I’d have waited or gone myself.  

Chris777

I have ordered things from America and China, and what I can say is that every parcel from "a merry car" is always held up and I always have to pay duty, yet we have ordered from China, a wedding dress and three suits made to measure all arrived fast, no customs no hassle ever no duty, also as a side note these top end bridal stores order wedding dresses from china made to measure then wang a huge markup on them, O.o I am starting to sound like victor meldrew, "what the bloody........"

Strangefan

TeeByrd said:

The last time I went to pick up a pedal from Parcel Force the main road was flooded and I was forced to make my missus run to pick it up before they closed. It was over a mile and she made it a minute before they closed shop. Her foot was bloody when she got back. 

Classy. 

thermionic

Parcel Force always drop it off at one of two Post Offices (5 mins walk in either direction) for me. I'm also lucky to have a depot 5 mins away from work, useful for dropping off bulky parcels.

TeeByrd

Adam_MD said:

You made your missus run a mile and back to pick up your pedal?  Dude I’d have waited or gone myself.  

Strangefan said:

TeeByrd said:

The last time I went to pick up a pedal from Parcel Force the main road was flooded and I was forced to make my missus run to pick it up before they closed. It was over a mile and she made it a minute before they closed shop. Her foot was bloody when she got back. 

Classy. 

My bad attempt at a joke. The wife actually offered as i was suffering with bronchitis

Strangefan

See we need the whole story! Now I feel guilty for my judgment! 

TeeByrd

Strangefan said:

See we need the whole story! Now I feel guilty for my judgment! 

Please don’t be. Totally my fault. I intended to put a wink emoji after but forgot 

agibbo

I ordered a few pedals from Lovepedal's last weekend sale, and they are still in Parcelforce, Coventry - and have been since 27/03/18! I've still not received my letter informing me of the import duty! It drives me mad! 

TeeByrd

agibbo said:

I ordered a few pedals from Lovepedal's last weekend sale, and they are still in Parcelforce, Coventry - and have been since 27/03/18! I've still not received my letter informing me of the import duty! It drives me mad! 

Me too matey. Can’t really see any reason why they take so long. We should all send an email to Watchdog 

Wazmeister

Shocking service... at least they are consistent !

Ive found that giving them a call livens things up a bit...

agibbo

TeeByrd said:

agibbo said:

I ordered a few pedals from Lovepedal's last weekend sale, and they are still in Parcelforce, Coventry - and have been since 27/03/18! I've still not received my letter informing me of the import duty! It drives me mad! 

Me too matey. Can’t really see any reason why they take so long. We should all send an email to Watchdog 

To be fair ro Parcelforce, the other times I've ordered pedals from America I've generally got the import duty letter within a day or two of them receiving it. The only other time it was this long was around Christmas when I ordered my Timmy pedal.

The most annoying thing is that I'm only around a 30 minute drive from the depot, so could go and collect it quickly if they would allow me to without the customs fee letter!

Flink_Poyd

Not sure how or why that happens at Parcelforce, seems very odd. If we get anything that's a COD for import tax we pay it up front then it gets sent out as normal. This is why it's called Collect On Delivery. I'd be on the phone to them straight away. 
 If you fancy dealing with HMRC and clearing your parcel yourself then go ahead, I think you'll find the handling fee is worth it. 

agibbo

I phoned customer services today about the collection/import duty  letter and they can only assume it got lost in the post - surprise, surprise! I drove to the depot though and collected the pedals, so all is well!