Howdy - got a bit of an issue with my Zoom UAC-2 USB3 audio interface.
I'm running a reasonably high spec Win10 box, Core i7, 16GB RAM.
When I go to SOUND and select the UAC-2, I'm only presented with sample rates of 44100, nothing else. I can get 16 or 24 bit, but no higher or lower sample rates.
If I select the onboard generic sound card, I get loads of options for sample rate.
Anyone seen this before? DAW is Cubase, if that matters (can't change the sample rate from Cubase or through the UAC-2 UI).
Cheers.
Comments
Yes, there's a problem switching it in Cubase.
That's had a reinstall of the driver, I've gone through Process Explorer too to close anything that might be using the soundcard...
I'm not aware of a Zoom control software that allows the buffer size to be set. However, I can set it up in Reaper. I can also set the buffer size using the settings in standalone VSTs such as Addictive drums, which it will then remember when I open Reaper.
If you can't set it in Cubase, do you have any standalone VSTs where you can make the setting. You could also try downloading a Reaper trial and try setting it up in that software.
Good call re Reaper - I have that installed anyway, and tried to change the sample rate there - however, it threw the same error, opened up the Zoom control panel as above, and threw the same "sound device in use" error.
Might log a support case with Zoom, seems device related.
I thought it might be Windows SOUND related - there's a tick box to allow exclusive access to drivers, so I unticked that - but still no joy.
Doesn't look like there's much of a route into Zoom in terms of support, so I guess I'm stuck with 44100/24 for now. Shame though, because I want to work on some older projects with Wavlab, and they're all 48000.
So I got it working. Basically, mashing keys - resetting and changing things over and over again. Eventually, I got Reaper to change its default sample rate - changed that to 48k. Great! Went back into Cubase - still no joy. Went back to Reaper - changed to192k, opened the UAC-2 UI and kept that open (it was reflecting the higher sample rate). Then closed Reaper, Opened Cubase, and was then able to change the sample rate there, at last.
Really crap, but working.