Dealer/sales rep 'Facts' you've been told

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teradaterada Frets: 2976
edited December 4 in Guitar
I returned my Deluxe reverb as it was very noisy and the cabinet rattled badly on the low E between open and the 5th fret.

Shop took it back but the rep - I kid you not - told me the following

'Yeah, they actually add cabinet rattle and the swooshing noise in to make them more vintage correct, some people don't like it but they are meant to be like that'

Just had to smile and nod, smile and nod. 


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  • springheadspringhead Frets: 231
    He’s pulling your leg!
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  • grappagreengrappagreen Frets: 184
    Priceless...
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  • bazxkrbazxkr Frets: 414
    Come on guys............do you know how many hours it takes to engineer a vintage rattle into a thing like that & captivating wind into a confined space to make that sort of noise is tough ...you should be applauding the Fender R&D dept.
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  • HaychHaych Frets: 589

    Back when I was a lad and my parents had just bought me my first amp (a Peavey Envoy 110) it developed a fault with the reverb, if the reverb was even remotely on it would make an awful noise if you only looked at it.

    We took it back to the shop and the sales rep said "it'll do that if you have any mirrors in the same room as the amp". 

    At the time I had a massive full length mirror in my bedroom so it did make me double take a bit but we had the amp replaced all the same - funny that the replacement amp didn't mind the mirror being in the room????

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  • teradaterada Frets: 2976
    Haych said:

    Back when I was a lad and my parents had just bought me my first amp (a Peavey Envoy 110) it developed a fault with the reverb, if the reverb was even remotely on it would make an awful noise if you only looked at it.

    We took it back to the shop and the sales rep said "it'll do that if you have any mirrors in the same room as the amp". 

    At the time I had a massive full length mirror in my bedroom so it did make me double take a bit but we had the amp replaced all the same - funny that the replacement amp didn't mind the mirror being in the room????

    Priceless. So glad we have the internet these days (enough BS on there too though), I'm sure the amount of BS I was told as a beginner by guitar shop staff could choke a whale
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  • SassafrasSassafras Frets: 12769
    I for one shan't be buying any vintage amps unless they come with cabinet rattle and swooshing noises.
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  • rawk100rawk100 Frets: 1107
    Some kid in a shop once told me that gibson branded polish doesn't work as well on fenders.
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  • skunkwerxskunkwerx Frets: 1778
    edited December 4


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    The only easy day, was yesterday...
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  • When I bought a Gretsch Streamliner a year or so ago I couldn't get it to stay in tune. 
    I returned it for a set up to sort it, suggesting the felt like it was sticking... It didn't work, so I took it back in & was told. 

    "You'll never get a guitar with a bigsby to stay in tune on a budget model, it's just the price you pay for that design". 



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  • munckeemunckee Frets: 2165
    skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    Thats never happened to any guitar I've ever messed with.
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  • munckeemunckee Frets: 2165
    Haych said:

    Back when I was a lad and my parents had just bought me my first amp (a Peavey Envoy 110) it developed a fault with the reverb, if the reverb was even remotely on it would make an awful noise if you only looked at it.

    We took it back to the shop and the sales rep said "it'll do that if you have any mirrors in the same room as the amp". 

    At the time I had a massive full length mirror in my bedroom so it did make me double take a bit but we had the amp replaced all the same - funny that the replacement amp didn't mind the mirror being in the room????

    I emailed a guitar tech when I was first thinking about modding and asked if you could just change bodies and necks, the chap emailed back saying "it's not possible as no two would match, otherwise there would be loads of 'partscasters' which there aren't"....
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  • ESBlondeESBlonde Frets: 2493
    "It's still with the tech, it'll be back tomorrow".

    Make up your own back story, there are a thousand of them.

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  • carloscarlos Frets: 1504
    Some good ones here.
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  • Musicman20Musicman20 Frets: 621
    munckee said:
    skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    Thats never happened to any guitar I've ever messed with.
    LOLOLOLOL....what an email....you'd think they'd be a little more careful with what they email to customers. 
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  • munckee said:
    I emailed a guitar tech when I was first thinking about modding and asked if you could just change bodies and necks, the chap emailed back saying "it's not possible as no two would match, otherwise there would be loads of 'partscasters' which there aren't"....
    Lol. :) Wasn't the point of Fender's bolt-on neck so it could be replaced with a new one when the frets wore out?
    “Supposing a tree fell down, Pooh, when we were underneath it?' 'Supposing it didn't,' said Pooh after careful thought. Piglet was comforted by this.”
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  • thegummythegummy Frets: 1111
    terada said:
    I returned my Deluxe reverb as it was very noisy and the cabinet rattled badly on the low E between open and the 5th fret.

    Shop took it back but the rep - I kid you not - told me the following

    'Yeah, they actually add cabinet rattle and the swooshing noise in to make them more vintage correct, some people don't like it but they are meant to be like that'

    Just had to smile and nod, smile and nod. 


    You should have went "really? let's hear another one of the same model then"
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  • thegummythegummy Frets: 1111
    skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    £50 quid an hour to unscrew a tuner and screw in another one!?

    1) I'm in the wrong line of work

    2) They better only charge you 2 quid or the "tech" is incompetent, deliberately slow or lying about how long it took.
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  • thegummythegummy Frets: 1111
    When I was buying my first guitar after getting properly in to playing as an adult, I emailed a shop that stocked the model I wanted and asked if they do a free set up. They replied saying yes they do and are the only place in the city who do so.

    So I went in and bought it and the salesman looked at the guitar and said that it doesn't actually need a setup, it's been done so well in the factory.

    I had to just believe him really because I didn't know anything about how a guitar should feel or play or look so took it home.

    It was only after playing for months that I found it did need a setup and, crucially, it needed the nut filed as part of that - something that isn't down to personal preference so can't be excused for that reason.

    Can't say if the salesman was just ignorant and genuinely thought it didn't need one or if he lied and possibly got extra commission by avoiding the free setup. Either way it cost me 70 quid.
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  • skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    Fucking hell that's poor.
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  • thecolourboxthecolourbox Frets: 3405
    I remember once I went into a music shop in Brum that I won't name, but who had a name which suggests their deals would be fair. I'll call them DareFeel for ease. The aim of my visit was to ask about the Champ 600 amp that I knew they'd had in for ages, could I try it, could we try to work a deal if I liked it as it's been there for at least 2 years. I asked, the chap said:

    "I wouldn't bother if I were you, these amps over here are exactly the same but better made, with better features, and look nicer. Cheaper too" whilst pointing towards a Blackstar HT1R.

    "Erm, really? Are they really based off the same circuit? It's specifically a Fender Champ based amp I want to try, I thought these were 1 watt rock based amps".

    "Oh yes, it's a Champ absolutely, but with more features".

    Yeah, it wasn't.

    Water, come drown me, I'm done

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  • mburekengemburekenge Frets: 648
    The sad thing is so many people will fall for this type of nonsense. Only true alphas, who spend hours a day on a nerdy guitar forum, are immune.
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  • skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    Worrying that they claim you should go to the manufacturer for a potentially faulty item you bought from them. If you bought it from them then they are responsible for any problems with it. It's up to them to follow up with the manufacturer if they want to. Would have hoped for better from Anderton's.
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  • thegummythegummy Frets: 1111
    BarrySW19 said:
    Worrying that they claim you should go to the manufacturer for a potentially faulty item you bought from them. If you bought it from them then they are responsible for any problems with it. It's up to them to follow up with the manufacturer if they want to. Would have hoped for better from Anderton's.
    To be fair to them, isn't that only if the tuner had been faulty to begin with or developed a problem reasonably soon after buying?

    If it's been long enough for the warranty to have ran out then I don't know that the shop who sold it would still be responsible.
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  • thegummythegummy Frets: 1111
    The sad thing is so many people will fall for this type of nonsense. Only true alphas, who spend hours a day on a nerdy guitar forum, are immune.
    That really is the sad thing. No one can be "in to" everything; so as much as I'd now know when a guitar salesman was bullshitting, when I take my car to the garage I just have to trust that what they say needs done genuinely does need done and costs what they say it costs. "It needs a new Johnson rod" as George Costanza said.

    Someone interested in cars might be able to tell if a mechanic is being honest but then they might not know much about the world of laptops etc. etc.
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  • mburekengemburekenge Frets: 648
    thegummy said:
    The sad thing is so many people will fall for this type of nonsense. Only true alphas, who spend hours a day on a nerdy guitar forum, are immune.
    That really is the sad thing. No one can be "in to" everything; so as much as I'd now know when a guitar salesman was bullshitting, when I take my car to the garage I just have to trust that what they say needs done genuinely does need done and costs what they say it costs. "It needs a new Johnson rod" as George Costanza said.

    Someone interested in cars might be able to tell if a mechanic is being honest but then they might not know much about the world of laptops etc. etc.
    True!
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  • jellybellyjellybelly Frets: 279
    thegummy said:
    skunkwerx said:


    Unsure if specific bullshit, but on 3 other guitars my high e string has never slipped through a tuner hole, ever, and I've never had to use any locking or wrapping methods. 

    £50 + parts on an own brand guitar, of which Andertons could use their professional relationship with Grover to atleast help a customer out to replace the one tuner under a lifetime warranty, is bullshit though. 

    I'd happily pay the labour of fitting it of course.

    But, though I've never had this problem before over 15 years and approx 7 guitars, I'm open to the collective widsom and mileage of thefretboard to brand this Bullshit or Not Bullshit. Lol. 
    £50 quid an hour to unscrew a tuner and screw in another one!?

    1) I'm in the wrong line of work
    My first thoughts too. 

    Fuck it, I’ll sit in a corner of their shop endlessly changing strings for half that. 
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  • baldybaldy Frets: 106
    edited December 4
    When looking for a Charvel a few weeks ago I was told in a PMT store, when asking if a set up was included in the price, that no Fender made guitars needed a set up as they all left the factory perfectly set up. 
    I bought a Charvel but not from that store.
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  • thegummythegummy Frets: 1111
    baldy said:
    When looking for a Charvel a few weeks ago I was told in a PMT store, when asking if a set up was included in the price, that no Fender made guitars needed a set up as they all left the factory perfectly set up. 
    I bought a Charvel but not from that store.
    I feel like people like that should be reported, especially when it's a big name shop like that. Innocent people could be fooled easily.
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  • baldybaldy Frets: 106
    I ended up buying from an independent who spent the time to chat with me over a coffee & then suggested I came back with what I was going to play the guitar through at home, an amplifi TT, for a proper demo of the guitar as they didn"t have one & it would show me exactly what sound I would get.
    I went back a few days later armed with my TT & played the guitar through it, accompanied by another coffee.
    There was no pressure to buy, although I did buy the guitar.
    I was offered the option of having it set up before I took it away or taking it away as it was & returning when I wanted when they would set it up, if I thought anything needed altering, & show me how to change the strings & re-tune it as it is my first Floyd equipped guitar.
    Cost, just the set of strings.
    I had never even been in this store before but they will get my custom from now on.
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  • BlaendulaisBlaendulais Frets: 768
    When I bought a Gretsch Streamliner a year or so ago I couldn't get it to stay in tune. 
    I returned it for a set up to sort it, suggesting the felt like it was sticking... It didn't work, so I took it back in & was told. 

    "You'll never get a guitar with a bigsby to stay in tune on a budget model, it's just the price you pay for that design". 



    As regards my Gary Clark Casino he is totally correct.  It needed the briggs fix and was fine but despite all other measures it was crap
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