Les Paul fretboard inlays are lifting - help!

Philtre

So I just noticed that three of the fretboard inlays on my Gibson LP Traditional 2017 are lifting on one side. It's like a nasty ridge that I can feel quite badly when bending a string on those frets.

Any advise?

BloodEagle

Push them back down?

Philtre

BloodEagle said:

Push them back down?

They go down, but they don't stay down. I think the glue has come unstuck.

BloodEagle

ah i see what you mean - someone who knows what theyre talking about will no doubt soon swing by with a more helpful response than mine

mart

I had the same problem
http://thefretboard.co.uk/discussion/95841/inlay-problem#latest
I ended up taking it to John at Feline to fix, as I wanted to be 100% sure the problem was solved once and for all.

Philtre

mart said:

I had the same problem
http://thefretboard.co.uk/discussion/95841/inlay-problem#latest
I ended up taking it to John at Feline to fix, as I wanted to be 100% sure the problem was solved once and for all.

Cheers. BTW - did you oil the fretboard prior to the problem?

mart

Philtre said:

mart said:

I had the same problem
http://thefretboard.co.uk/discussion/95841/inlay-problem#latest
I ended up taking it to John at Feline to fix, as I wanted to be 100% sure the problem was solved once and for all.

Cheers. BTW - did you oil the fretboard prior to the problem?

No, I’ve never been big on oiling fretboards - my fingers are greasy enough.

alexmitchell17

Yeah I had the same problem on my 2013 standard. Got my local guitar tech to sort it, apparently wasn't too hard just needed re gluing. I think he charged me an hours labour 

terada

Now I dance to the tune of Gibson as much as the next fretboarder, but come on now glue failing? That’s ridiculous 

Funkfingers

Glue can fail. (Witness - the innards dropping out of Seymour Duncan Li’l ‘buckers.)

Truss rods can make a bid for freedom through the fingerboard. 

Philtre

terada said:

Now I dance to the tune of Gibson as much as the next fretboarder, but come on now glue failing? That’s ridiculous 

It's quite common:

https://www.google.co.uk/search?q=les+paul+inlays+lifting

rlw

Lifetime warranty?

longjaw

rlw said:

Lifetime warranty?

Agreed, surely the shop you bought it from can arrange for it to be fixed for free?

Sassafras

Wouldn't be a Gibson if it was perfect.

Philtre

I bought it from Dawsons in Chester in Jun 2017. I emailed them just now and they said that if I can bring the guitar in for them to inspect, they can then speak to Gibson regarding the issue. Once they've seen it, they can take it from there.

I want to avoid making unnecessary trips to Chester if they're going to say I'm out of luck.

Philtre

Update - Dawsons say that if this is covered under warranty it would need to go back to Gibson or one of their registered repairers. Hmmm...sounds like a faff.

SNAKEBITE

Philtre said:

Update - Dawsons say that if this is covered under warranty it would need to go back to Gibson or one of their registered repairers. Hmmm...sounds like a faff.

If they make it too easy they'd be inundated.

(Not just Gibson but anything in general really, in all walks of life).

rlw

Philtre said:

Update - Dawsons say that if this is covered under warranty it would need to go back to Gibson or one of their registered repairers. Hmmm...sounds like a faff.

Of course it's covered under the warranty so either Dawsons or Gibson must fix it unless they can clearly prove that it's been caused by something you've done.  Take it back; it's part of the sale price  ultimately.

Philtre

They asked for photos and a scan of receipt of purchase which they will "forward to Gibson".

I've got a feeling this is going to take a long time...

rico

If this was me I’d suck it up and take it to a reputable tech. Life’s too short. 

poopot