Hotcovers - am I being picky?

Trude

So, I ordered a Hotcovers cover for my Boss Katana 100 combo.  Arrived yesterday.

It's nicely made, and the quality is great.  It's just a bit too tall though, so when in place the top of the amp is about 2 inches below the top of the cover.

First world problem for sure, but it's a bit annoying, especially if I want to put anything on top of it whilst it's being stored.  Every other slip cover I've ever had has been a very close fit, with the handle sticking up proudly for an easy grab.

Thinking of returning it - what would you do?

guitarfishbay

If it is too tall then tell them and send it back.  All the covers I've had have been a super close fit.

LooseMoose

Speak to them - that's not right.  Funnily enough the Cube one I had was a bit baggy too, but all others have been great!

Danny1969

Get your missus to take the hem up

Grunfeld

+3  I've got a couple of Hotcovers and they fit snugly -- not too loose, not too tight, literally "just right".

chromatuna

No you are not being picky, if you specified the right amp and dimensions it should fit properly. I am sure they will sort you out

John_P

Scissors.


or send it back and they will sort it.

AvalonAndy

Grunfeld said:

+3  I've got a couple of Hotcovers and they fit snugly -- not too loose, not too tight, literally "just right".

Delighted for you.  

Trude

Danny1969 said:

Get your missus to take the hem up

Could do - also leaves room for growth  

Trude

To clarify, it's a perfect fit in terms of girth.  Just a bit too long..... So to speak

usedtobe

Trude said:

To clarify, it's a perfect fit in terms of girth.  Just a bit too long..... So to speak

Ohhhhhh, matron!

Lebarque

Return it to be shortened

AvalonAndy

*

Dominic

not right ...sounds like they had a generic from another brand templet and thought " that'll do "

hotpickups

I have to admit I had a problem with a cover from Hotcovers which I had made for a Cornford roadhouse combo. It fitted nice and snug but the handle hole was misplaced about 2 inches out from where the actual handle on the amp was. I had to give them the dimensions as it was a new amp (at the time) and they had never done one for that amp before. Albeit I did give them accurate dimensions marked up on a JPEG image of it. As you say a first world problem so not a massive issue too but yes annoying but I lived with it.

They are a reputable company and generally produce a quality product so they would gladly take it back I'm sure

Trude

Thanks all - I've sent them a message so we'll see what they say.

Trude

...by the way, I bought this via one of their eBay listings with the specific amp model in the title, so I didn't have to take any measurements myself.

StefB

Same thing happened to me with one of their covers for my Marshall AS50D, it's about an inch too tall.  I thought by the time I've paid postage to send it back etc it was hardly worth it so made do.

fretfinder

StefB said:

Same thing happened to me with one of their covers for my Marshall AS50D, it's about an inch too tall.  I thought by the time I've paid postage to send it back etc it was hardly worth it so made do.

hotpickups said:

I have to admit I had a problem with a cover from Hotcovers which I had made for a Cornford roadhouse combo. It fitted nice and snug but the handle hole was misplaced about 2 inches out from where the actual handle on the amp was. I had to give them the dimensions as it was a new amp (at the time) and they had never done one for that amp before. Albeit I did give them accurate dimensions marked up on a JPEG image of it. As you say a first world problem so not a massive issue too but yes annoying but I lived with it.

They are a reputable company and generally produce a quality product so they would gladly take it back I'm sure

 I can't believe you guys paid good money for something and when it was wrong and not fit for purpose you just kept it and didn't send it back! They're not exactly cheap these covers and if they don't ask for the measurements of your amp but then get the size wrong, why should you have to live with the ill-fitting consequences?

So in answer to the OP, no you're not being picky, send it back and also make them pay the return postage, they got it wrong not you!

hotpickups

Well it did fit @fretfinder but the handle was just a bit off centre. Perfectly usable and it was only £30. By the time I returned it and paid postage it wasn't worth it as far as I was concerned. It was for for purpose but then I'm not that picky

Trude

Well guys, Hotcovers are clearly a class act, from the response I got. They are sending me a return postage label FOC and will send me out a new cover now I've given them more precise measurements. They were very apologetic, and there was no fuss whatsoever.