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Any Apple boffins about that can assist with an issue with Citrix Receiver?

HaychHaych Frets: 5616
in Off Topic
I've been using Citrix Receiver for a while and it's a bit buggy but usually does the job.

I was logged into my virtual desktop this morning and my internet bombed out for about ten minutes so I lost the connection.  Ever since whenever I try to log back in I receive an error which states:

"You have not chosen to trust "DigiCert SHA2 Secure Server", the issuer of the server's security certificate. Contact you help desk for assistance."

I can't seem to contact my help desk, so I'm basically stuffed!

The only thing I did between my internet failing and trying to log back in was install Mozilla Firefox, which I had to do to complete an online exam which wasn't compatible with Safari.  I've got rid of Firefox but still no joy with Citrix.

Yes, I have turned it off and back on again.  I have even re-installed Citrix Receiver but still getting no joy.

Can anyone help?

TIA

There is no 'H' in Aych, you know that don't you? ~ Wife

Turns out there is an H in Haych! ~ Sporky

Bit of trading feedback here.

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Comments

  • guitargeek62guitargeek62 Frets: 4130
    Go into your Safari preferneces and flick through to the security settings - there’s an option in there somewhere or other that allows you to always trust connections to that domain via receiver.
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  • FunkfingersFunkfingers Frets: 14411
    Haych said:
    Mozilla Firefox
    Firefox strolls in and makes itself the default for a bunch of activities. 

    Go into your Safari preferences and flick through to the security settings.
    The other option is to restore your previous settings from the Time Machine back-up that you made just before installing Firefox. You did make a back-up, didn't you? :)
    You say, atom bomb. I say, tin of corned beef.
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  • HaychHaych Frets: 5616
    guitargeek62 said:
    Go into your Safari preferneces and flick through to the security settings - there’s an option in there somewhere or other that allows you to always trust connections to that domain via receiver.
    I've done that and made sure everything is enabled.  However, there's also a greyed-out setting ticked - enable security protection, and below that it states that the plugin is unsafe.  I'm guessing that's what I need to change, but if it's greyed out how do I change it?

    I've also been into my KeyChain and enabled Always Trust on the certificates named in the error but that hasn't made a bit of difference either.  I've changed them back to use system settings since.

    There is no 'H' in Aych, you know that don't you? ~ Wife

    Turns out there is an H in Haych! ~ Sporky

    Bit of trading feedback here.

    0reaction image LOL 0reaction image Wow! 0reaction image Wisdom
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