Joe's Pedals

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Paul_CPaul_C Frets: 7672
edited March 2015 in FX
I assume a few of our number have dealt with Joe, how quickly is he likely to respond to an email ?

Possible NPD if I can make contact :)
"I'll probably be in the bins at Newport Pagnell services."  fretmeister
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Comments

  • GavRichListGavRichList Frets: 7145
    I emailed him at silly o'clock at night and he came back to me. 11pm or something. Really good service. Thoroughly recommend.
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  • bingefellerbingefeller Frets: 5723
    Definitely good service.   I've never had a problem with his customer service either.  
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  • LewLew Frets: 1657
    Yea. Out of hours replies here
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  • Paul_CPaul_C Frets: 7672
    I might have to try again then in case it never got there

    I mailed him yesterday but didn't expect a reply until today at the earliest - nothing so far, not that I'm overly concerned, just assumed he might be a busy man . . . :)
    "I'll probably be in the bins at Newport Pagnell services."  fretmeister
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  • Paul_CPaul_C Frets: 7672
    edited March 2015
    while I think of it, does his stuff usually arrive next day ?

    I've got to go out for quite a bit of Wednesday so I might hold off ordering so it gets here on Thursday.



    "I'll probably be in the bins at Newport Pagnell services."  fretmeister
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  • WazmeisterWazmeister Frets: 9448
    Joe sometimes takes a bit longer to email back, but most times is very quick.

    If there is a slight delay, and he must be mad busy, this is not a reflection on his service; absolutely top notch, excellent service every time. Great guy, great service, great pedals, great website !!

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  • pmgpmg Frets: 298
    Excellent customer service from joes pedals
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  • MtBMtB Frets: 921
    Yes, I've had a couple of dealings with Joe's Pedals - with no problems.
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  • simonksimonk Frets: 1467
    Joe's a top chap. He does get a lot of emails though so maybe best to give him a call or send him a text (number is on his site). I'll see him in a bit, so will give him a nudge.
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  • KebabkidKebabkid Frets: 3301

    Great service and friendly guy with a generous returns policy.

    Recommended!

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  • cllmcllm Frets: 5
    Not really needed but FWIW I've had nothing but top draw experiences with Joe too.
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  • Paul_CPaul_C Frets: 7672
    edited March 2015
    I'm amused :)

    No reply to my email enquiry (which was to confirm if something was in stock) so I thought I'd just buy it anyway, clicking "add to cart" changed "in stock" to "you cannot add this to the cart due to it not being in stock", which answered my question :)

    So no Idiotbox Mad Doctor Stutter for Paul just yet. :(

    The challenge now is to resist buying something else just for the sake of having something arrive tomorrow ;)


    30 mins later edit: EHX Pitchfork ordered :) 
    "I'll probably be in the bins at Newport Pagnell services."  fretmeister
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  • bingefellerbingefeller Frets: 5723
    Paul_C said:
    The challenge now is to resist buying something else just for the sake of having something arrive tomorrow ;)


    30 mins later edit: EHX Pitchfork ordered :) 
    it is nice having a parcel coming to you in the post.
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  • Paul_CPaul_C Frets: 7672
    I did get a reply just after I posted the above confirming there are currently no Stutters available, but I'll be told if that changes :)


    "I'll probably be in the bins at Newport Pagnell services."  fretmeister
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  • guycpguycp Frets: 30
    Good bloke to deal with.
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  • KeefyKeefy Frets: 2272
    edited April 2018
    Bit of a zombie thread resurrection, but I couldn't find anything else that looked like a 'feedback thread' for Joe's Pedals. Anyway, +1 for fast delivery and competitive pricing.
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  • Moe_ZambeekMoe_Zambeek Frets: 3419
    +many here, great experiences with Joe’s pedals recently.
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  • WazmeisterWazmeister Frets: 9448
    Top man... always had great service, including returns, with Joes Pedals
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