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Opposite of all the "dumb customer" cases:
Early one morning I quickly popped into B&Q just to look at what timber they had in for something...
An older staff member (authoritative looking greying gentleman) saw me marching briskly around, and cheerfully asked me what I was looking for. So equally cheerfully, I told him.
He replied "Ah sorry sir, it's my first day at this branch, I don't know".
Funny, but there's a fine line between being friendly and being a tit!
Now you mention it, he was probably only mid-50s (I was probably mid-40s at the time.)
But once I'm old I'll have an excuse for forgetting things...
"Don't we have people to do this? I have a degree from the LSE."
"We do have people" I said, "and you're the most junior of them."
Do they not realise the actual guitar, the wood, strings, amp and fingers will define the sound of it?
Do you expect two humans to speak with the same voice?
"What's my password / username?"
Also, not at my work but other people's... when I used to wear a shirt and tie and would do some shopping on the way home, I would regularly get asked, sometimes several times in one visit, "Where are the (whatever they're looking for) ?". After umpteen "Oh, I'm sorry, I don't work here"s, you get pissed off with how rude people are. Almost never was the request prefaced with "Excuse me" - it was just straight in with "where are....", and nine times out of ten once I'd told them I wasn't an employee, they would just walk away! ....no "sorry" or anything!
I often played with them and when asked, would just shrug and say "dunno" and walk off, leaving them frothing at the mouth looking for the manager to complain.
I even had one old guy berate me when I told him I didn't work there, with "Well, you look like you do!", and continued to wait for me to tell him where the eggs were, as if I was actually lying and he'd caught me out!!!
I have nothing but sympathy for anyone who has to work with the public.
Offset "(Emp) - a little heavy on the hyperbole."
"Can we have the acoustic treatment to be above the ceiling so it's not visible?"
Me - "It won't work there"
"Why can't you make it work above the ceiling?"
Me - "Because it won't be in the acoustic path"
"I thought you were good at this"
Me - "I am; that's why I'm telling you it won't work"
Gah. This is a customer who paid for a third party acoustic consultant, then rejected 98% of the treatment they proposed, yet still wants the room acoustics fixed. On 2% of the budget, and without any acoustic treatment visible.