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I wouldnt buy much into a pmt setup to be honest
I can, however, say that any change since you took the guitar home could have affected the set-up. Changes of strings, temperature, humidity and tailpiece position can all be detrimental.
Streamliner is a Gretsch “collection” moniker. In order to identify your model precisely, you need to state the Gxxxx number. This will immediately make it clear whether, for instance, you have a Bigsby vibrato.
I've used him twice and he is excellent. Happy to pass on details if you'd like them, just message me
Feedback can be found here http://www.thefretboard.co.uk/discussion/comment/908933#Comment_908933
Edit: when I see the online cliche "budget in for a setup" it's like someone saying "you can get it for 20 quid in Ikea but budget in on hiring a carpenter to put it together for you".
It was a different branch of PMT that he had the problems with
I would be wary of asking PMT to do this anyway. When I was in store to get a Variax, I choose the one with the best neck relief. Even so, the guitar was so poorly set up I couldn't evaluate it. It just needed the bridge lowering a bit. I asked the assistant to do it. When I checked on his progress he was adjusting the truss rod! aghh!!!
I was going to say I sincerely hope their guitars in store haven't received any attention whatsoever from their tech, otherwise that would seriously make me doubt said tech's ability and the wisdom of paying for a service there.
Finding one with a reliable reputation helps but I've gone to one like that before only for it to be his employees who did it and I ended up paying for the worst setup imaginable. E.g. the pickups distorted the amp they were so close to the strings, it wasn't that it just wasn't to my preference.