Buying online

lincolnblue

Given the current COVID situation there is a possibility of buying a guitar online, which I’d not normally do.
What stores are best for buying online, not just price but communication, providing extra photos of the actual instrument etc etc? 

LordOxygen

I bought a used Les Paul from Peach's website 3ish weeks ago. Pic looked good, called them and had a 15 min chat with someone who got the guitar and talked me through the whole thing. The chap noted down my set up requestes and fitted a new set of the strings I wanted. Excellent service. exactly as pcitured and as we discussed. 

webrthomson

I bought my PRS 594 from World guitars they were excellent

S56035

I've bought from Peach and Andertons. Andertons were fine but Peach has clearly opened the box to check the guitar over and then were available to talk to on the phone r when I thought there was an issue (which there wasnt).

skullfunkerry

Peach have always given me good service too.

Also GAK: not as small & personal as Peach but they've always been really good when I've used them

lincolnblue

Thanks. I don't want to buy (acoustic) online but if needs be it's good to know

PC_Dave

Peach are amazing for this 

Philly_Q

I like Peach, Coda and World Guitars (although the latter's business appears to be dwindling).

dindude

Peach, I like the way the photograph and weigh each guitar over a certain price point, usually around £1500 mark.

WindmillGuitars

Hey @lincolnblue - i can help you with an Eastman if you're in the market for a great acoustic. DM me if you want to chat. Cheers Simon 

Pabcrane

+ 1 for Peach.

Wherever you go try and have a chat about their returns policy and procedures.

MagicPigDetective

Peach all the way. I bought a Les Paul online, over the phone they helped me choose the guitar, which were all individually photographed on the website, trying each one out giving their opinion on their feel and tone etc. Excellent service.

thefez

Bought one each from PMT and Andertons recently. Just went with them because they had the colours I wanted. 
PMT came out of the box fine and has only just had a set up because I wanted to see what one was like (worth it).
Andertons was allegedly set up but the intonation is absolutely awful and I will definitely be getting that changed.

I'd happily order from either again though. Delivered on time and with no issues. 

*Aaron*

Peach, Coda and Guitar village

fretfinder

Coda are excellent. 

DavusPG

I bought a 2nd hand Suhr from GuitarGuitar during the 1st lockdown. Whole experience was faultless. 

Pabcrane

I just had a thought - I assumed you were in the UK, is that right? (Certainly simplifies returns!)

lincolnblue

Pabcrane said:

I just had a thought - I assumed you were in the UK, is that right? (Certainly simplifies returns!)

Yep I'm in the UK

dindude

Thinking about it, I always buy online these days - of my current crop, one from Peach, one from GG, and two from German retailers.

There’s enough protection these days that I aim for the guitar I want at the right price - but all things equal, then Peach.

TINMAN82

All of my 5 current guitars were bought online. They’re all excellent guitars and the LP and strat in particular will never be sold. 

I’ve had no qualms about trying and sending several others back over the years. Good to play through you’re own kit and directly compare with the others. I generally know within a few minutes whether it’s staying or going.

irelandguitar

Always had good experience with Gak online , would weigh guitars for me in the past  and would happily discuss discount on things i was looking at.