Oh piiiiiiiiiisssssssss offffffffffffff Boss/Roland

Drew_TNBD

Hi,

Last year sometime I reported some problems with the tap tempo behaviour of the delays on the Boss GT-100. I wanted to enquire as to whether this has been fixed in the latest firmware?

I did a bunch of sound examples of the GT-100 compared to the Boss DD7. You can hear in the examples below that the GT-100 delays are a lot more pitchy, clicky, and overall poorer sounding versus the DD7. If it wasn't for this issue, I would be using the GT-100 in 4-cable method with my real guitar amp. But as it stands, it isn't really suitable for live performance because of this.

The sound examples:
https://soundcloud.com/drewvernon/sets/gt-100-delay-tap-tempo-demo
https://soundcloud.com/drewvernon/sets/dd7-delay-tap-tempo-demo

Cheers!
Drew

Their response:

Hello Andrew,

You’ve contacted the United States distributor for Roland and BOSS products. Our system has indicated you are contacting us from outside of the United States. We service and support Roland and BOSS products in the U.S.

Roland offers local support for many countries around the world. Use the following link to find your local Roland distributor, for service and support in your country.

http://www.rolandus.com/support/international/

Best regards,
Roland/BOSS Product Support

Seriously... that's some bullshit right there. I don't know if it is an automated process, but it's just pathetic support really.

joeyowen

Wow, they didn't even just give you the email...

guitarfishbay

At least you got a reply. Last technical inquiry I sent to a company was not replied to - and I check my junk mail.

Grunfeld

That GT100 is a bit poor, isn't it?  I like the DD-7, use one too.

Interesting demo. 

randomhandclaps

"Hello, Roland USA, how can I be of assistance today?"

http://i.telegraph.co.uk/multimedia/archive/02419/jobs0_3_2419481b.jpg

Drew_TNBD

Grunfeld said:

That GT100 is a bit poor, isn't it?  I like the DD-7, use one too.

Interesting demo. 

GT100 has a lot of promise. Of all of the cheaper floorboard units, it's the best in its class. But it has a few niggling irritations that put me off it.

richardhomer

I e-mailed Mesa's British distributor with a technical query a few years ago and got no response whatsoever.

Apart from their excellent ability to double the price of the product they represent, it's hard to see any reason why they exist....

ElectroDan

No reply when I e-mailed Hughes and Kettner for a Duotone schematic.

Framus make theirs available on their website, which is very helpful. (Take note H&K).

meltedbuzzbox

Drew_fx said:

Grunfeld said:

That GT100 is a bit poor, isn't it?  I like the DD-7, use one too.

Interesting demo. 

GT100 has a lot of promise. Of all of the cheaper floorboard units, it's the best in its class. But it has a few niggling irritations that put me off it.

Personally I prefer the Zoom 9.2tt

Dont get me wrong, I think all multi effects are the devils work but the Zoom seems the least evil to use and it generally has a nicer sound than the boss units. 

digitalscream

meltedbuzzbox said:

Personally I prefer the Zoom 9.2tt

Dont get me wrong, I think all multi effects are the devils work but the Zoom seems the least evil to use and it generally has a nicer sound than the boss units. 

I loved my G9.2tt. If it had an external relay control jack, I'd be all over it.