Discount through live chat?

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shaunk26shaunk26 Frets: 25
Hi everyone

Has anyone ever attempted to get a discount through live chat on sites such as Gak or guitarguitar. Thinking about buying a guitar, amp and multi stand in one purchase if I could get a little shaved off the price. Or is that being cheeky? 
2004 Gibson Les Paul Standard ltd edition, 2012 Fender strat 70s re-issue, 2018 Epiphone Texan
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Comments

  • octatonicoctatonic Frets: 33725
    I do it all the time with Juno (synths/modular).
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  • chrisj1602chrisj1602 Frets: 3889
    If you don’t ask you don’t get!

    I got £30 off my last guitar purchase. Better than a kick in the bollocks.

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  • VoxmanVoxman Frets: 4718
    edited March 2021
    If you don’t ask you don’t get!

    I got £30 off my last guitar purchase. Better than a kick in the bollocks.

    This. Or pick up the phone and have a chat. When I bought my Pod Go from Yamaha Music London in June, their store/web price was £429. I called them for a chat; they not only price matched the best £399 price available, but reduced it a bit more to £393, and they provided a 2yr warranty. Plus their service was excellent.
    I started out with nothing..... but I've still got most of it left (Seasick Steve)
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  • SassafrasSassafras Frets: 30273
    I prefer haggling over the phone, you're putting them on the spot.
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  • WhitecatWhitecat Frets: 5378
    octatonic said:
    I do it all the time with Juno (synths/modular).
    Juno is cool because they basically tell you on the listing whether there is a better deal to be had or not. Plus they ship faster than anyone else I’ve ever used - ordered at like 6.15pm one evening and got it at 9am the next day. 
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  • andypandyp Frets: 332
    I got a few quid off an amp over email with GAK a couple of years ago. Only 5% or something, but it was already a good deal before I asked.


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  • PonchoGregPonchoGreg Frets: 764
    Yeah got a discount on a gigbag when bought with a (cheap) bass last year, and free next day delivery, through live chat with GAK last year. Good service.
    Click here to see me butchering some classic solos!
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  • GreatapeGreatape Frets: 3490
    Just paid £183 all in for an Audient id14 MK2 from Juno. Live chat discount code.
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  • skunkwerxskunkwerx Frets: 6838
    Yeah have tried with Peach and Guitarguitar, neither would give a discount. Even after it was delivered in a shoddy ‘set up’ condition. 

    But even before Covid, in store, Andertons, Pmt I’ve asked and never got one. These were all around £1000-£1500 guitars. 

    Dunno whose dick ya gotta suck!


    The only easy day, was yesterday...
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  • SnagsSnags Frets: 5325
    I've had a live chat discount off GAK, but it was a bit of a false economy as the person doing it didn't pay attention to what I was asking for (it was lots of bits and bobs and a couple of more serious items) so cooked up the order. End result was my saving worth having turned it to be because they left off a couple of cables. By the time I'd made up for that it was only about 50p :)

    Lesson learnt about forcing total clarity and not assuming they can see your basket at the time. 
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  • HAL9000HAL9000 Frets: 9549
    Had discounts in store with PMT (when I started to walk away!), and with Yamaha London who price matched on a 611HFM and gave me a Black Friday discount. If you’re ever after anything Yamaha-related (but probably not motorcycles) then Yamaha London is great place to deal with.
    I play guitar because I enjoy it rather than because I’m any good at it
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  • I remember getting some Mackie monitors through the GAK live chat thing. The sales assistant threw in some stands and a discount without me asking. Ordered on the Saturday turned up on the Tuesday. Must have been cos it was 4.30pm and he wanted to make a sale.
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  • Rob1742Rob1742 Frets: 1028
    I don’t think there is a hard and fast rule. It really depends on who you speak to and also the stock you are buying.

    I have got between £200 and £600 of guitars over the last few years, and I have also been told there isn’t any discount as they could easily sell that item at full price.

    if you speak to the decision maker you have a better chance of a discount, but I also don’t get worked up if they decision maker has decided he prefers to hold out for the full asking price. 

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  • RaymondLinRaymondLin Frets: 11799
    I’ve done it before, I’d say the odds in my experience is about 50/50.  There really is nothing lost if you ask, your position is even or gain, they aren’t exactly going to say “how about 10% on top of listed?”.


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  • icu81b4icu81b4 Frets: 365
    I've tried Gear4Music with no success - Each time I've asked they said they'd talk to the supervisor and call me back - But I never did get the call back and I tried 3 times with different Sales persons. In fact one of them just said "No we don't give discounts" and put the phone down on me, Ha ha.  
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  • NerineNerine Frets: 1970
    Just make sure you ask for the strings at the same time as the discount. 
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  • WazmeisterWazmeister Frets: 9443
    Frequently works with Guitar Guitar ;)
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  • tony99tony99 Frets: 7076
    I have with guitar guitar; I think once the lower price was agreed through chat they then emailed me the link to our agreed deal.
    Bollocks you don't know Bono !!
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  • SPECTRUM001SPECTRUM001 Frets: 1553
    Asking for a discount in the equipment world is not deemed cheeky - worst case is they say no.

    From my experience, if it is a product that’s flying out the stores, and if a new customer, then I’ve not managed to achieve anything.

    But a mixture of loyalty and items that are not the hottest just released ticket has helped.

    Also bear in mind that places like Gear4Music appear to have a no online or phone discounts policy (at least that’s what they told me).

    I bought a Player Tele from a Denmark St shop back in 2018. When I first gave it a try out, I asked if they could shave the price, and was told no.

    When I went back a week later, I had another play, and said how about £500 cash (£39 discount) and the same guy said yes - so it can come down to someone’s mood or even weekly economics. And guess what - he offered a free set of strings too !

    Bottom line - never take it personally.
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  • crunchmancrunchman Frets: 11410
    I do remember one shop, sadly no longer with us, where I got 10 sets of strings.  I asked for a discount, but was told by the staff member that he would get in trouble with a cash discount, so got the 10 sets of strings.
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