GAK vs. Andertons

Bridgehouse

I’ve always thought shop loyalty is as strange a concept as employee loyalty. 

Every shop is out there to make money. They really don’t care where their money comes from, and though some do a better job than others at keeping you happy, the earned loyalty is really only of interest to them if you spend more money.

Personally I never say never. If something is in stock I will go for the cheapest price. I bought a keyboard from Andertons recently - they were actually £25 more expensive than some other shops, but I had somehow accrued about £75 in “loyalty points” from over the years and bought it from them as I got it for £50 cheaper than anywhere else. 

Next time, it might be GAK, PMT, or who knows. The way to keep shops competitive is to vote with your wallet and shop around. 

Sassafras

When I lived in Guildford, I used Andertons a few times. Didn't like the place or their staff or the 'Captain'.
When I lived in Brighton, I became friends with Gary 'Mr GAK' Marshall.
There was a far better vibe to GAK.
Spent thousands there.
So there you have it, incontrovertible proof of something or other! 

Cookiemonster

I like the YouTube channel. I haven't bought a thing from them, but I am cheap and buy most things secondhand. 

merlin

Bridgehouse said:

You are Mudcrutch and ICM £5

You are Mudcrutch and ICBM £5. Fixed that for you. 

SPECTRUM001

In terms of internet shopping, I have found GAK to be really good, and really helpful.

But my best experiences have been with PMT - which may sound nuts, but has been the case.

meltedbuzzbox

ennspek said:

I think doubting Lee Anderton's moral compass and calling him greedy is harsh seeing as he just raised over £100,000 for Teenage Cancer Trust.

Jimmy Saville is estimated to have raised over £40 million for charity. What is your point? Was he a man of sound morals?

More so than ever public donations are more of a PR exercise.

RaymondLin

Andertons isn’t necessarily the most expensive.

i have been looking for a Fender Moulded case to replace a no brand tweed case that I have.  Andertons have it for £139 and GAK for £159, PMT is £179.

It depends.

Schnozz

GAK

Philly_Q

Update:

The Andertons parcel turned up at 8.20pm!

So all's well with the world, GAK are great, Andertons are great... and so are DPD. 


(I haven't opened them yet.  Hope they've sent the right stuff and it all works...)

Sassafras

Philly_Q said:

Update:

The Andertons parcel turned up at 8.20pm!

So all's well with the world, GAK are great, Andertons are great... and so are DPD. 


(I haven't opened them yet.  Hope they've sent the right stuff and it all works...)

How can coming in second be called 'great'?
Trump would say"LOSERS"!!!

RaymondLin

Sassafras said:

Philly_Q said:

Update:

The Andertons parcel turned up at 8.20pm!

So all's well with the world, GAK are great, Andertons are great... and so are DPD. 


(I haven't opened them yet.  Hope they've sent the right stuff and it all works...)

How can coming in second be called 'great'?
Trump would say"LOSERS"!!!

Is that what he call himself at the moment for the next 4 years?

DrCornelius

I’ll usually try and shop in person at project music, mansons or absolute but if they don’t have what I want I then try peach and coda online because of their presence on here. Failing that I’ll use anyone UK based really and luckily I’ve had no issues . For some reason I’ve used Guitar Guitar more than the rest and they’ve been very good.

Wazmeister

Andertons are my no.1 ‘go to’ for most pedals, and other stuff.... never had anything but great service from them; and the returns polocy is superb and fast.

Also, Andertons are really good in rectifying wrongs.

To be fair, GAK have been good too. Both offer next day, DPD have now become the market leader for me. Great App, safe place options etc.

We live in special times with regards to fast delivery, returns and options.

Gear4music and Juno also excellent. GG much improved.

For store visits, and BIG guitar and amp purchases, Coda is my fave.

Jonathanthomas83

(gushing) Andertons are amazing. They took back a guitar of mine that they really didn't have to and sorted me right out. They've taken other stuff back without hassle, too. Their service is second to nobody, in my book.

That's not to say I've not had great dealings with other shops, we are very lucky here in the UK, blessed with a few great ones. But Anderton's, without doubt, have done me a solid on multiple occasions and if I can repay their kindness by mentioning them here, I will.

They also sold me my pride and joy, Broadcaster, so I'm forever grateful for that too! :-) (/gushing)

flyingv

Calls himself the Captain??? Say no more.

Wazmeister

Jonathanthomas83 said:

(gushing) Andertons are amazing. They took back a guitar of mine that they really didn't have to and sorted me right out. They've taken other stuff back without hassle, too. Their service is second to nobody, in my book.

That's not to say I've not had great dealings with other shops, we are very lucky here in the UK, blessed with a few great ones. But Anderton's, without doubt, have done me a solid on multiple occasions and if I can repay their kindness by mentioning them here, I will.

They also sold me my pride and joy, Broadcaster, so I'm forever grateful for that too! :-) (/gushing)

100% agree mate

Teetonetal

Nothing but good experiences of Andersons across 30 years of custom. A few issues along the way, but I've always been looked after. 

Fifty9

GAK sold me a partscaster pretending to be a Robert cray strat. That’s enough for me to not return..

No issues with a few purchases from Andertons. Can take or leave their ads/vids on YouTube but they’ve done brilliantly in difficult business to succeed nowadays so hats off to them. 

RaymondLin

flyingv said:

Calls himself the Captain??? Say no more.

Not that it matters and not want to start another Chapman hating thread but I think...I THINK it was Chapman who called Lee the Captain when Andertons videos was hosted there, Rob introduce the video and he called himself the monkey lord or something and gave Lee the nickname the Captain.

flyingv

RaymondLin said:

flyingv said:

Calls himself the Captain??? Say no more.

Not that it matters and not want to start another Chapman hating thread but I think...I THINK it was Chapman who called Lee the Captain when Andertons videos was hosted there, Rob introduce the video and he called himself the monkey lord or something and gave Lee the nickname the Captain.

Sounds about right