Fretboard closing my connection Cannot access the fretboard on my android via mobile internet?

idiotwindow

Weird but since posting about this last week, I can now access TFB on my iPhone for the first time in many months.

WezV

This issue has reappeared for me after an android update.   Are any other Three users still having issues?

digitalscream

Just a thought, but...maybe try it with your SIM, in an unlocked phone that didn't come from Three?

It may be something that they're adding to the phones, not something on their network.

WezV

My phone isn't from them, so it isn't that.   This SIM has been in 3 Samsung phones and worked on all of them with three, but stopped after the last android update

Lebarque

WezV said:

This issue has reappeared for me after an android update.   Are any other Three users still having issues?

I'm a Three user and TFB stopped working for me about a year ago. I now use a VPN and it works fine.

UnclePsychosis

I'm really confused by this issue.

I've been with Three for years, had multiple devices, and never had this problem. 

People with problems - how long have you been with Three? Maybe they changed settings on accounts at some point and my older account never got changed? 

exocet

I'm on Three, I used to have these issues regularly. Last year I started using the free Google VPN (free to me because I pay for Google Storage), that cured the problem. Then I upgraded my phone in December and since doing so, I have never had the access issue - with or without Google VPN engaged. Don't understand why, sometimes I get a 5G connection which could possibly be part of the reason (different routing?) but more often than that I'm on 4G without the access issues. 

digitalscream

UnclePsychosis said:

I'm really confused by this issue.

I've been with Three for years, had multiple devices, and never had this problem. 

People with problems - how long have you been with Three? Maybe they changed settings on accounts at some point and my older account never got changed? 

From previous threads on this, it's fairly clear that there's a geographical component - so you can be on cellular data in an area which doesn't have the problem, move a few hundred yards into another cell and suddenly no access. Move back, and it works.

Three, of course, have completely denied this - but it's clear that it's happening, so there are obviously configuration/infrastructure differences in the way they provide cellular data. They're just totally uninterested in fixing the problem.

Lebarque

UnclePsychosis said:

I'm really confused by this issue.

I've been with Three for years, had multiple devices, and never had this problem. 

People with problems - how long have you been with Three? Maybe they changed settings on accounts at some point and my older account never got changed? 

I've been with Three for years too, with multiple devices. Then about a year ago, bang, no access to TFB without a VPN.