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I'm not familiar with that brand but if it's an analog non modelling bass amp then it shouldn't be too hard for a general electronics engineer to fix
Yes @Danny1969 I think it's a fairly normal analogue preamp.
I'll suggest she finds a local tech (she's away living the student life now so I can't look at it myself).
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
A DI box is the best solution by far, they aren't expensive and have more uses than just connecting an amp to an interface. Connect it to the FX send.
That might not work well if it's a passive bass, since the input impedance of the interface is probably too low.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
As for connecting a di box to the send, I think this situation started because she wanted to be able to hear the speaker on the combo while she was recording it rather than using headphones. I assume plugging into the send would cut the signal to the power amp unless it's a parallel loop. Same problem with if she was using the combo as a monitor and di for FOH. If an xlr di output is weird then what do people usually do with it? Actually I think my band's bassist's amp has an xlr di output that gets used a lot at gigs - I'll ask him what he connects it to next practice, doesn't seem to freak out sound techs at gigs.
EDIT: Just had a look at some DI boxes - seems like they have both 1/4" and XLR inputs. So I'll suggest for home recording either software amp as Danny suggested or get a cheap DI box if she really doesn't want to use headphones. Once she gets her amp fixed...
If most DI boxes don't have xlr inputs, what do sound techs plug the xlr "DI" outputs of amps into when we play live?
I know Behringer can be a bit variable (and they're usually rip-offs of somebody else's kit) but some of it's pretty decent. That was just the first one I found a picture of for illustration purposes though.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
The only issue will be if it's one of the daft amps that have the FX loop before the EQ.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein