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Did a quick search on the internet - looks like I'm not the only one having this problem! Yup, must be the tuner;
https://www.thegearpage.net/board/index.php?threads/grover-locking-tuners-and-string-breakages.1410525/
https://forum.guitar.com/tech-bench-3/grover-locking-tuners-sharp-edges-140007
http://www.mylespaul.com/threads/e-string-problem-with-grover-tuners.180600/
And I think I found the thread:
http://thefretboard.co.uk/discussion/34798/grover-locking-tuners-slipping-breaking-top-e
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Have a good look and see if you can see a burr first - you could also make it worse by filing if it isn't the problem.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
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I have a Pacifica 311H - the 611H's budget little brother. Despite being hardtail, this model is equipped with the exact same locking Grovers. These have never given me snapping issues but, in the early days of ownership, I did experience string slippage. The stringing hole in each post is drilled off centre. The little instruction card tied to the headstock explained that the hole should be aligned with its offset to the right as viewed from the bridge. Doing this the wrong way around obliges the string to make a sharper bend where it leaves the post. This very probably introduces metal fatigue in any incorrectly installed string.
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Neither of my suggestions explain why the string fails somewhere between the 'head post and the string guide.
I believe JHS are the UK distributors for Grover machines in the UK so I've dropped them a line on this. Does anyone know where Grovers are manufactured and where their head office or main customer services team are based? Regardless of how many happy users there may be, this problem simply should not happen.
As mentioned before it could be the string tree or the Trem breaking it.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
How snugly does the Pacifica upper horn fit into the Stratocaster outline moulding? Is the Pacifica body free to slide lengthways in the case? There should be no tilting or end to end slop. If the guitar body is secured in the usual Hiscox manner, there should be no need for an extra pad of foam in the headstock area.