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just because you do, doesn't mean you should.
Formerly TheGuitarWeasel ... Oil City Pickups ... Oil City Blog 7 String.org profile and message
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
Football is rubbish.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
That said the Flightcase Warehouse brand of cases (same company) are top notch quality.
Recently flew back from Japan and the Heathrow baggage handlers obviously took umbrage to the amount of guitars we had and one case (an FW guitar case) came through check in looking like someone had been at it with an Axe! The guitar inside remained unscathed though.
(formerly miserneil)
Here's the photos
https://ibb.co/fEHXb6
https://ibb.co/ipO5w6
https://ibb.co/d1oG3m
https://ibb.co/bBKpOm
https://ibb.co/bLo5w6
So contacted Flightcase Warehouse to explain the problem and sent photos etc.
And I got this response from them:
"Hi,
Having looked at the photos requested, I can clearly see there is an issue, however I cannot see how the tab would have caused the damage as there is no residue on the tab, which there would be if it had caused the varnish to melt.
We have sold 100’s of this model case over the last 5 years with no issues, so I am afraid we cannot help in this matter and there must be another reason for the issue.
Best regards"
Not good customer service - anyway I was then told to return the case for 'inspection' - but they refused to pay for return postage costs.
See full thread here: http://www.thefretboard.co.uk/discussion/123921/nitrocellulose-finish-damage-from-case
Few emails back and forth and and not getting anywhere then I recieved this email:
"Hi
I will not cover the repair of the guitar.
I will only cover the case cost."
Really unhappy as my guitar has been clearly damaged by the Flightcase Warehouse hardcase tab - but they don't care and don't wnat to offer any compensation towards the repair.
I can't be arsed to send it back, just using it to carry Epi LP to jam sessions.