Hi all - looking for any advice - 3 days into owning my new HX FX (and only about an hours play time) I sat down this morn and quickly realised that one of the control knobs (number 1 the first small dial) was not working at all. All other functions are working fine but that knob is doing nothing. Turned it on and off etc but no good - it was working perfectly at 7pm last night and has not been moved/touched since and is dead this morn.
Has anyone had this with a helix type device - any tips on how to fix? I looked on the Line 6 support site, but the advice for broken knobs appeared t be take it to a service centre - the nearest seemingly Milton Keynes and I am based in Bristol.
Clearly as it's only 3 days old I can contact Andertons (where I purchased it) and request it is returned, but I have started with creating patches and stuff would would rather not have the hassle.
Anyone else had this? I had always heard that line 6 stuff was bombproof in terms of build, but this is my first first hand experience so clearly a little underwhelmed.
Thanks
Comments
I play guitar and take photos of stuff. I also like beans on toast.
ive backed up my unit online-if I get a new one can I plug it in and download the presets I have backed up directly to the unit?
Cyber Monday or something....
Instagram is Rocknrollismyescape -
FOR SALE - Catalinbread Echorec, Sonic Blue classic player strat and a Digitech bad monkey
Instagram is Rocknrollismyescape -
FOR SALE - Catalinbread Echorec, Sonic Blue classic player strat and a Digitech bad monkey
scratch that-done it now-no good though. Must be a loose connection. Dissapointed
Instagram is Rocknrollismyescape -
FOR SALE - Catalinbread Echorec, Sonic Blue classic player strat and a Digitech bad monkey
It felt ‘mechaincal’ rather than software related - I think it was probably a loose connection of some sort.
really unlucky dude, hope you find a replacement quick
Instagram is Rocknrollismyescape -
FOR SALE - Catalinbread Echorec, Sonic Blue classic player strat and a Digitech bad monkey
Stock availability seems high most places (eg Guitar Guitar have 10 in stock)