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"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
If the output cable of the pickup is single con + braid, the chances are that the exposed wire in black insulation should be permanently grounded to the baseplate.
If the other end of the black insulated wire is already soldered to the baseplate, the end that you can see is meant to be soldered to the "start" end of the coil.
Agreed. Firstly, the fault is a warranty repair. Secondly, BKP ought to be made aware of this QA issue.