Hi all, my PreSonus Eris E4.5 monitors randomly started hissing/crackling yesterday. They have never done this before. I have turned everything off, unplugged everything, re installed the cabling and made sure the audio cables are away from the power cables as much as possible (though I don't see why this would be an issue - it just started hissing/crackling and nothing has moved from where it has been in over a year).
I have unplugged all the inputs to the monitors too so they are just powered on and it remains, coming from both speakers. When I unplug the right (slave) the left (master) still hisses/crackles.
Any ideas - are they just dying and need replacing? I had a quick google, but everything I could find talked about drivers for the interface etc, but given it is still problematic with everything disconnected from the monitors, I feel like all of that is eliminated.
Comments
It's seems an odd coincidence that both monitors have the problem when they're completely disconnected. In the past I've had one powered monitor develop a problem,
I recently had some noise/crackling from one of my monitors, which was cured by spraying the input jack with Servisol, then plugging it in and out a few times.
I just checked and when I plug in headphones directly to the output on the front of the monitors so it disconnects the speakers, the hiss stops and there is no hiss in the headphones.
It isn't my favourite configuration because when something happens the master speaker has to be repaired or replaced and that is usually more expensive than having a separate power amp in each speaker.
It is cost effective for manufacturers to build like that though and at the price point the monitors come in at it is an understandable compromise.
It could be something simple like a cold solder join, or filter caps going bad but it doesn't really matter what the problem is.
You can't safely fix this yourself, unless you are very confident with electronics.
It is something I wouldn't attempt and I'm generally pretty comfortable with anything that isn't component level repair, which this almost certainly is.
@SteveF these are going to need to be repaired.
If they are out of warranty then you might consider replacing them, as two hours of labour is beyond what they monitors cost to buy.
Studio: https://www.voltperoctave.com
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Football is rubbish.
Any particular recommendations for a set of active studio monitors in the 200-300 quid range? Maybe up to 350 max.
The iLoud's are my mini monitors- I don't mix on them but they are very good for the money, although they are unbalanced.
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
Football is rubbish.
I didn't realise that. Now it makes more sense.
I can vouch for HS7's as mentioned above, as that's what I use. I think a pair come in at just under (or close to) £350.
https://www.guitarguitar.co.uk/product/13041713183632--yamaha-hs5-studio-monitor-single?gclid=EAIaIQobChMIrvDei9216QIVh6ztCh2GWApTEAYYBCABEgLPPfD_BwE
https://www.studiospares.com/Headphones-and-Speakers/Studio-Monitors/Yamaha-HS7-Active-Studio-Monitor-Single_274620.htm
https://www.studiospares.com/Headphones-and-Speakers/Studio-Monitors/KRK-Rokit-RP5-Gen-4-Bundle-Isolation-Pads--Leads_390351.htm#rtabs2
https://www.studiospares.com/Headphones-and-Speakers/Studio-Monitors/Adam-T5V-Nearfield-Monitor-x1_485410.htm
https://www.studiospares.com/Headphones-and-Speakers/Studio-Monitors/Mackie-MR624-Studio-Monitor_263030.htm
Cheers all, the advice is appreciated.