I have been selling guitar related stuff on Reverb lately and have been happy to have payments go through their system rather than PayPal etc. What I have sold so far has been couriered and I get paid when I give Reverb the tracking number.
All pretty straightforward but now I have a guy who wants to buy a £1k guitar I have on there but wants to collect it in person which means I won’t be able to give Reverb a tracking number. Has anyone here encountered this. If so how do you get Reverb to release payment and is the sale still covered by their protection system?
I’ve tried finding the answers on Reverb’s web site but just get taken round and round in circles. They don’t seem to have a chat line either.
Any experience here?
Comments
I couldn’t see that @Fuengi. If you could post a link to that page I’d really appreciate that . Ta.
YMMV.
@rlw agreed. If everyone did that Reverb wouldn’t last long. It’s a matter of trust - and hopefully having some seller/buyer protection. I’m not sure I would want to deal direct with this Particular buyer. I just have a slight uneasiness so prefer that he pays through reverb.
I agree that when you actually sell through Reverb you pay their fees - can’t say fairer than that! But when you don’t, why should you? Buyers end up having to pay more and/or sellers end up receiving less. Reverb will be just fine because for the vast majority of sales the buyer won’t be close enough to collect and pay in person. But where that is possible, I certainly wouldn’t feel obliged to cut Reverb in due to some overriding sense of common decency.
Makes sense. If you prefer not to deal directly with the buyer then that’s of course completely up to you and the Reverb route seems sensible.