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Comments
Pinging usually indicates that a string is snagging on something within the slot. That could be the sides of the slot or its "floor".
Try some fine wet & dry paper around a bit of old guitar string (of the correct gauge for the slot) to polish up the bottom of the slot. It may just be a bit of unevenness at the bottom of the slot.
£79 for a tool I'd likely only use once, is a bit extravagant, but I was hoping to acquire a new skill, but seems they aren't fit for purpose; so I'll pay my tech £30 and get a decent job done.