Well, their aftersales service is toss, thats for sure.
I have recently purchased a pair of correct Gibson P90s for my SG Classic to replace the IronGears that are in it right now. This is complicated by the guitar having the 'batwing' mounts for the P90s (ie hung off the scratchplate). Apart from Lollar (who won't sell them separately) nobody in the known pickup world sells these mounts - not even Gibson themselves. So I bought a secondhand pair from the states.
Sadly one of the spire clips (u-bolt) that the height adjusters is missing and therefore I can't currently fit them. The vendor has been great about it (money off) but can't find the final clip. So I reasonably thought "Gibson still made this guitar last year, so they must have these in spares stock" and so I sent an email to their CS team. Who replied saying "we don't supply parts of this type. A Local hardware store should be able to help".
Errr - nope. If I could have sourced one from B&Q I wouldn't contacted the USA... And seeing as the thread of the screws is 3-48 UNC, the chances of finding something that small in the civilised world is nil.
So I asked them for any suggestions worldwide that would stock something this size and asked them to confirm what exact size of spire clip this is... to which I got a polite reply saying effectively "sorry we can't recommend anyone" and "we don't know the size". I don't even think they tried...
So... I've concocted a different plan... does anyone on here have a dead humbucker pickup (or just the base thereof) that takes US-spec height adjusting screws (3-48 UNC) that I can pillage for the leg and then attach that with some araldite to the Batwing mount I have.
Yours, frustrated of Northants. :-)
Never Ever Bloody Anything Ever.
Comments
They're not exactly precision engineering.
+1 I did this to sort an old Gibson Humbucker that someone had wrecked using screws that were too large. I think I got a pair of clips from one of my sons wrecked toy cars. They were the right size to fit the leg but wrong 'ole and thread size .... Bashed with a hammer then used the screw to make it all "fit" Still holding after 3 years.
RS do these: http://uk.rs-online.com/web/p/captive-nuts/0525127/
And there's these: http://componentparts.co.uk/U%20Nut.htm
Both of those go to #4 (M3 ish). I'd have thought those would do?
on't'bay