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https://sourceforge.net/projects/fxfloorboard/
https://fxfloorboard.sourceforge.io/info.php?model=gt-8 - the guy here says you can email him if you have any issues and it shows the minimum requirements of your mac in order to be able to run it
https://fxfloorboard.sourceforge.io/info.php?model=gt-8
There used to be a forum for the Boss units but I can't find it.
Also, I don't know if this is relevant but did you buy it new or used and could it be down to a licence issue?