Strymon El Capistan vs Norwegian Airlines Baggage Attendant

ChrisCox1994

So, after a nice gig in Norway my hold luggage, containing my pedals, was sent to another country, back to england and eventually couriered to my house. 

Unfortunately the El Cap is damaged, mix knob ripped off and broken in two, thought it was fine, glued it back together and went to try it out, it now essentially has a kill dry function - permanently... 

Any pedal experts know how easy it is to get a new mix knob for one of these and how easy it is to fit? 

Teetonetal

Why on earth would you put pedals in hold luggage? Having worked in travel... never do that.

Edit: appreciate that's not a helpful post for you.. sorry.

ChrisCox1994

Teetonetal said:

Why on earth would you put pedals in hold luggage? Having worked in travel... never do that.

Edit: appreciate that's not a helpful post for you.. sorry.

we could only afford one hold + carry on and between my pedaltrain nano in a padded case inside a plastic case padded with clothes and my strat, I chose to take the strat onboard...

ChrisCox1994

ok whos a pedal repair person I can send it to? I've worked out it probably needs a new mix and time knob...

Winny_Pooh

I'd recommend posting it to Guitar aid in Putney if you have no one local. Probably a bitch to solder as all SMD.

Clarky

ChrisCox1994 said:

So, after a nice gig in Norway my hold luggage, containing my pedals, was sent to another country, back to england and eventually couriered to my house. 

Unfortunately the El Cap is damaged, mix knob ripped off and broken in two, thought it was fine, glued it back together and went to try it out, it now essentially has a kill dry function - permanently... 

Any pedal experts know how easy it is to get a new mix knob for one of these and how easy it is to fit? 

where did you play in Norway?
I was there this weekend too

Branshen

https://www.strymon.net/faq/where-can-i-get-strymon-gear-serviced-outside-the-u-s/

According to this, Strymon's distributor can service their gear. Might be worth asking a quote from them.

MusicPsych Limited (Distributor)
33 Ripplevale Grove, London, N1 1HS
Tel: + 44-207-607-6005
Email: support@musicpsych.com
Website: www.musicpsych.com

impmann

Branshen said:

https://www.strymon.net/faq/where-can-i-get-strymon-gear-serviced-outside-the-u-s/

According to this, Strymon's distributor can service their gear. Might be worth asking a quote from them.

MusicPsych Limited (Distributor)
33 Ripplevale Grove, London, N1 1HS
Tel: + 44-207-607-6005
Email: support@musicpsych.com
Website: www.musicpsych.com

They are good folks - they helped me out massively with the Hotone power supply issue I had. Deffo worth a contact.

Gassage

Fly with RyanAir next time- you get free delays with every trip.

ChrisCox1994

Clarky said:

ChrisCox1994 said:

So, after a nice gig in Norway my hold luggage, containing my pedals, was sent to another country, back to england and eventually couriered to my house. 

Unfortunately the El Cap is damaged, mix knob ripped off and broken in two, thought it was fine, glued it back together and went to try it out, it now essentially has a kill dry function - permanently... 

Any pedal experts know how easy it is to get a new mix knob for one of these and how easy it is to fit? 

where did you play in Norway?
I was there this weekend too

a small blues club in konsvinger, about an hour outside of Oslo

Clarky

ChrisCox1994 said:

Clarky said:

ChrisCox1994 said:

So, after a nice gig in Norway my hold luggage, containing my pedals, was sent to another country, back to england and eventually couriered to my house. 

Unfortunately the El Cap is damaged, mix knob ripped off and broken in two, thought it was fine, glued it back together and went to try it out, it now essentially has a kill dry function - permanently... 

Any pedal experts know how easy it is to get a new mix knob for one of these and how easy it is to fit? 

where did you play in Norway?
I was there this weekend too

a small blues club in konsvinger, about an hour outside of Oslo

cool..
I was in Haugesund playing in a prog rock festival..
indoor of course... lol..

interestingly... when we changed flight in Oslo, I saw the baggage handler goon throw my rack
and.. when I tried it out in the hotel that night it didn't work..
I had to spend the night poking around inside the Axe-FX reseating the ribbon cables that had worked lose..
got it all up and running in the end and had a great gig...

I absolutely adore Norway...