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Also I only got to try a couple in a shop so it's not like I got to go over them with a fine-toothed comb, just my first impressions were that I liked them a lot. I've heard a lot of QC complaints from people I trust, too, I'd never buy one I couldn't try first.
Like everyone else I don't know the ins-and-outs of the whole story, but you'd be hard-pushed to justify those pics of those guitars. In my opinion.
I'd bite their arm off
Yes it's got birds ... I can't have recovered from my man flu properly ...
Formerly TheGuitarWeasel ... Oil City Pickups ... Oil City Blog 7 String.org profile and message
To try and stay on topic I've only ever played one GS and it was really poor though it hasn't exactly been looked after very well. By the time it appeared on gumtree and I went to see it it looked like a 400 year old guitar.
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And if you think Richard's a drama Queen then you've never met Jeff Pumfrett - I knew him when he owned Machinehead. Just ask the question "why don't you stock Gibson guitars" and he'd go into a one-man tirade and the poor quality control and dubious business practices [the number of guitars you had to buy and the terms]. But he wouldn't stock tat in his shop. He now owns World Guitars and keeps the same high standards. Worth checking out.
Remember, it's easier to criticise than create!
While I accept there are two sides to a story, this obviously isn't a one off and sounds like its been brewing for some time.
I personally think Richard should be applauded for looking out for his customers like he does. I dealt with him about 10 years ago and when purchasing the last Greg Bennett Signature Tele, he phoned me to advise me that there were 2 pea sized blemishes in the finish and offered me 10% off, but also wanted to make sure I was happy, before setting it up and sending it out. It was a gem (what a fool I am for selling it!)
Most shops would have just sent it out at the price advertised hoping I didn't notice.
I've had a couple of guitars this year, one second hand, 2 new (one supporting my local shop, one chase direct bargain). But the next time I am in a position to buy a guitar, Richards will be the only shop on my list!
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I know I am jumping into the fire for asking this but why am I not "everybodys cup of tea"? All I have ever done is be honest and have a passion for doing the right thing by anyone? I turned a £6000 inheritance into a 1.5 million pound turnover when I was at Regent Guitars all on the back of doing the right thing by my customers. I closed it down with a mental break at which point I declared myself bankrupt.
My reputation was so well regarded suppliers were quick to support me when I decided to return to the trade, focusing on purely one to one service selling ONLY brands I know I can trust to deliver benchmark quality.
So back to my question! Why would people not like a person who is honest and always has the customers best interests at heart?
Just asking the question and sorry if it puts you on the spot!
OK - I will take the drama queen comment.... I think that means "passionate" right?
I too wish GS every success dealing with their customers directly. There will be more money in it for them and hopefully they can focus on the detail that I know they can produce on the right day.