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I recently knocked over my Eastman acoustic and snapped the button off the machine head.
It looked like I would have to buy a full set of 6 in order to get the one I needed to replace.
However, I sent a mail to Eastman asking if they could supply just the one.
A week later, a machine head, a set of strings and a glossy Eastman booklet arrived by post from the Netherlands.....totally unexpected and all free of charge...
Excellent !!!
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Comments
E10P Parlour......Spruce/Mahogany 12 fretter.......Great little Guitar
Great to hear of the service. It seems Eastman are a very well run company.