Yep, you couldn't fucking make it up if you tried.
No hot water, ran hot taps for ages (upstairs and down), cold as a Witch's Tit.
It was OK when I had a shower this morning, but not tonight.
So I have to call the Ideal Customer Services tomorrow, but I've also called the guy who fitted it. He is gonna come round after I get in from work to see if it's owt obvious. I only hope the Ideal Engineer can make it tomorrow too.
I'm not happy with the fitter, the fucker only got round to registering the Warranty tonight and only because I called, his wife does the registering and was about to do mine soon apparently.
He specifically told me he would register it when I asked if I should register it.
I haven't messed with or altered anything on the Boiler.
Questions:
1. Since I have a fault after 2 weeks, can I demand a replacement Boiler from the Ideal Engineer, because I have this funny feeling that I am going to have a "Friday Boiler" and be plagued with trouble by it? I don't know why, I just get this feeling!
2. Can the fault be down to how the Boiler was fitted or will it be a faulty part?
3. I have to work tomorrow, should I expect the Ideal Engineer to come at a time that suits me? It ain't my fault the damn things is fucked after 2 weeks?
Any advice would be welcome really. I can't be doing with this hassle and don't want to be fobbed off by an Engineer. I know very little about Boilers.
Thanks.
Only a Fool Would Say That.
Comments
It would be thankful the manufacturer can come so soon and wouldn’t question the time to suit you. Since you’re not a heating engineer what difference would your presence make, I take it your partner/wife will be home?
let them examine and attempt the repair. If it fails again get them to replace it.
Just a question. I take it the fitter was gas safe registered and an ideal approved installer?
The manufacturer hasn't been contacted yet as it happened after 6. The Engineer who fitted it is coming round tomorrow. I have to ring to try and get an Ideal Engineer out.
Could be a number of things, Low pressure lock out, faulty gas valve, Return water temp sensor, fan failure.
You should hear most of the things happening in sequence, water flow = Pump = Fan running = Gas valve clicks open = Boiler burner ignite, hot water !
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Our one is combi boiler and it did this after 2 years i.e. we frequently had cold water. The boiler was checked by both the manufacturer (Valiant) and the fitter and both were found to be fine. The problem was deemed to be a pressure drop and they believed a faulty shower might be responsible for this and it would affect other taps in the house and the temperature of the water coming out of them.
I hope all is sorted tomorrow
Same thing happened in my boiler with above fix.
I got an Ideal fitted at the same time as you (system, not combi though) and it has been ok so far. Happy with the blokes who did it (and have been servicing the previous boiler for a couple of years) - Ignite Gas from Dronfield
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He thinks that whatever triggers the hot water is the problem and to try to convince the Ideal Engineer to replace that part.
The proper Ideal Engineer is coming Monday. I called them this morning and told them the how water had come on this morning, so they realise it's an intermittent fault.
I have managed to get hot water all night up to now for Shower, Washing Pots etc. I should be happy, but I can just see it working when the Ideal Engineer gets here and him being reluctant to swap a part and then it's bound to happen again.
The guy who fitted the boiler has ruled out what is suggested on here, but seems rather vague even with his diagnosis. I don't really know what to think of him.
The system was thoroughly flushed out @iseverynamegone ;
The Ideal Boiler has it's own dedicated Filter as well, does what the Magnaclean things do.
and to ask one:
What was the fault with your Shower @Kebabkid did the water become hot again after you topped up the boiler?
get them to check for a crack in the condensat or faulty temp gauge in there (if I remember correctly those are the correct terms). Been plagued with problems with Ideal boilers in two properties now and this latest was in a new build.
Ironicly my father in-law is a gas-man, though it is fair so say he rates them very poorly; when this one has had its lifespan it’s definitely going.