help me (eBay!)

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petetohenpetetohen Frets: 0
edited October 2017 in Guitar
I haven't had this happen before. Won a Guitar Stand and paid and got notification then 4 days later get this email from ebay:

++

The listing you're interested in is no longer available

We're writing to let you know that we've removed an item you recently won:
172801571763 - UNIVERSAL Foldable A-FRAME GUITAR STAND Fits ALL Guitars Acoustic Electric Bass


It looks like you haven't paid for this item yet, and the seller hasn't shipped the item. Since we've canceled the transaction, please don't send any payment.

https://pages.ebay.co.uk/help/buy/questions/unwanted-item.html


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Comments

  • darcymdarcym Frets: 1303
    not sure what you expect people to help you with ? contact ebay and ask whats going on / contact paypal and put a block on the paypal and dispute it straight away.
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  • TTonyTTony Frets: 27932
    Don't eBay normally do that when they've discovered some issue with the item (ie dodgy) or the seller (dodgy or hacked)?

    Either way, its an eBay intervention rather than something initiated by the seller, so - as above - open an eBay / PP dispute.
    Having trouble posting images here?  This might help.
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  • TTonyTTony Frets: 27932
    And I've edited the thread title so people don't see it and assume that you're stuck down a well with only your mobile phone for help.

    (When, obvs, you'd sign up here and get our rescue team on the case ;) )
    Having trouble posting images here?  This might help.
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  • zepp76zepp76 Frets: 2534
    edited October 2017
    petetohen said:
    I haven't had this happen before. Won a Guitar Stand and paid and got notification then 4 days later get this email from ebay:

    ++

    The listing you're interested in is no longer available

    We're writing to let you know that we've removed an item you recently won:
    172801571763 - UNIVERSAL Foldable A-FRAME GUITAR STAND Fits ALL Guitars Acoustic Electric Bass


    It looks like you haven't paid for this item yet, and the seller hasn't shipped the item. Since we've canceled the transaction, please don't send any payment.

    https://pages.ebay.co.uk/help/buy/questions/unwanted-item.html


    I had this happen on an item I bought, the payment never went through and I was not left out of pocket. There's no need to worry you'll have your money back without problems (if the payment went through at all). 

    Edit: Sorry just re-read your post and as no payment was made there's nothing to worry about. Just find another suitable item.
    Tomorrow will be a good day.
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  • BridgehouseBridgehouse Frets: 24581
    Is this like "Help me, eBay one keneebay, you're my only hope!"

    ?
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  • BridgehouseBridgehouse Frets: 24581
    And on a serious note - if they cancelled it and you paid, they will refund. If nothing else their "seller didn't post" thing will kick in.


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  • steersteer Frets: 1219
    I had this once on an item that was had a B.I.N price that was obviouslly too good to be true.
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  • Arktik83Arktik83 Frets: 431
    Like @Zepp76 said, eBay stop the transaction from going through so payment won't be taken and that'll be that, you won't get the item but you also won't have the money taken.
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  • tampaxbootampaxboo Frets: 489
    as TTony said it's a regular template that ebay send out (i've had it too).
    it may be that your seller has been sending out contact messages saying 'forget paypal and pay me via bank transfer to my granny in siberia etc'.
    when this comes to ebays attention they shut down the account and all uncompleted transactions get this message. i got my money back, others above seems to have too.
    i am the hired assassin... the specialist. i introduce myself to you... i'm a sadist.
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