So I've just sold a high value item on eBay (£1500). It was an auction and in an effort to drum up more interest I opened up the listing to EU buyers. The winning bidder has zero feedback from Portugal. He has paid through Paypal but my senses tell me to abort this situation quickly! I'm thinking this guy is going to contact his credit card and issue a chargeback through Paypal say a couple of months down the line. I have no proof of this is going to happen but it has happened to me in the past. I also know that I can get tracked shipping if he opens a dispute and upload that evidence but if ebay side with him it would cripple me. Another thing - he's very unlikely to agree to cancel the auction which would leave me also out of pocket with ebay fees. Any suggestions folks? Is it damage limitation time and suck up loss of fess or can I wriggle out of this one? Please help!
Comments
I’m so bored I might as well be listening to Pink Floyd
If he hasn't got a confirmed address on file, I would contact Ebay for 'official' advise on how to proceed.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Thank you. This articulates and justifys my feelings.
Remember, it's easier to criticise than create!
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
. Just googled it http://www.ebay.co.uk/gds/How-to-prevent-paypal-chargebacks-related-to-fraud-/10000000001645903/g.html