What frustrates you the most about online shopping?

allicio

I know of about 5 shops that under declare for UK customers

Rocker

Basically a 'one stop' shop.  Sell all the bits we need to get up and running - PSUs, Velcro, pedalboards, pedalboard cases, decent quality patch cables.  And keep spares, things like battery covers etc.  Price is only one element in the deal so don't cut your profit to a level where it is hardly worth your effort following up a query.  And answer all your emails promptly.

capo4th

I have never bought a pedal brand new in the UK always import from USA or buy used from here or fleabay if the price is right. American retailers provide great service, real time stocking, good comms and always have 15% or 20% off deals. Everything always turns up in working order at a great price.s

allicio

And people wonder why UK shops shut!

capo4th

When you can buy 3 for the price of two where would you rather shop ? Pedals are pedals all my guitars and amps are purchased in person in the UK. Pedals are well overpriced in the UK.

allicio

I got all my pedals through joes pedals barring The strymons which came from Andertons.
The level of customer service and knowledge that Joe supplies are worth every penny of any supposed UK up-charge.

You just don't get that from the states!

capo4th

Of course you get great service from shops in America and delivery in 5 days ... How do you think these guys stay in business?

allicio

Well op

There you have it!

Save your cash! Don't fucking bother.

RaymondLin

There is also Thomann's.  I paid £310 for a Timeline, 3 year warranty? or is it 5?

capo4th

allicio said:

Well op

There you have it!

Save your cash! Don't fucking bother.

Keep calm @allicio and keep shopping in America http://www.thefretboard.co.uk/discussion/16323/i-think-ive-just-bought-the-finest-tuner-in-the-world#latest You know it makes sense ....

capo4th

All joking aside the classifieds on here works a treat and an online store offering used pedals would be useful. Also someone who focused on British builders would be of interest.

capo4th

RaymondLin said:

There is also Thomann's.  I paid £310 for a Timeline, 3 year warranty? or is it 5?

Don't bring up the Germans

allicio

Yeah yeah smartarse!

If I could have bought that here I woulda done!


Plus its not a pedal!

Drew_TNBD

http://www.reactiongifs.com/r/2011/05/MichealJacksonPopcorn.gif

Heartfeltdawn

capo4th said:

Of course you get great service from shops in America and delivery in 5 days ... How do you think these guys stay in business?

Well, going by some accounts through selling gear to British guitarists and committing fraud. 

If all packages coming into the country had the right valuation and therefore the right import duty and VAT applied to them, then those US prices for new pedals wouldn't look so good. 

 

capo4th

i simply hate paying more than I need to for anything. I want a deal on everything if I am dealing with a middleman. Dealers always have margins to play with. I work in the car trade and people always want £500 off.

capo4th

Heartfeltdawn said:

capo4th said:

Of course you get great service from shops in America and delivery in 5 days ... How do you think these guys stay in business?

Well, going by some accounts through selling gear to British guitarists and committing fraud. 

If all packages coming into the country had the right valuation and therefore the right import duty and VAT applied to them, then those US prices for new pedals wouldn't look so good. 

 

Hello hello hello ! Do you work for HMRC ? I always pay my customs fees at the post office thank you !

Heartfeltdawn

capo4th said:

Hello hello hello ! Do you work for HMRC ? I always pay my customs fees at the post office thank you !

I didn't say you didn't. But there's been plenty said by British based folk on a variety of guitar forums about packages from US dealers that are undervalued. I've heard this argument about new pedals being so much cheaper in the US over at HC and here. For the vast majority of pedals bought from new in the US, if all the relevant taxes and charges are applied properly and the item is valued correctly on the customs label, they really aren't the bargain many say they are. 

Brits say they get ripped off. After living in Toronto for three years and hunting round the gear shops there, Canadians get fucked over way worse

Dave_Mc

Drew_fx said:

Lack of information about the product. I don't just want a recycled version of the manufacturers blurb. I want something from the shop themselves. Doesn't have to be a review, but just some guidelines.

Agreed- just have a link to the manufacturer's website for more info.

Though, having the shop's own information can sometimes be a double-edged sword- I've seen online stores where the information was incorrect. In that instance I'd rather have the recycled manufacturer's blurb! )

breadfan

capo4th said:

allicio said:

Well op

There you have it!

Save your cash! Don't fucking bother.

Keep calm @allicio and keep shopping in America http://www.thefretboard.co.uk/discussion/16323/i-think-ive-just-bought-the-finest-tuner-in-the-world#latest You know it makes sense ....

And Canada 

http://www.thefretboard.co.uk/discussion/27454/new-fuzzes-day#latest