Energy suppliers

monquixote

bertie said:

monquixote said:

N-Power are evil, avoid at all costs. 

why ?    examples please

They are ranked lowest for customer service by Which and that's for all brands not just power companies!

They offer low fixed deals and then when they end if you forget to renew them put you on a stupidly high tariff (which I think they got in trouble for as some point) 

They also got done for the contract swindling thing mentioned earlier in the thread. 

Also if you care I think they dodge paying UK corporation tax. 

bertie

monquixote said:

They are ranked lowest for customer service by Which and that's for all brands not just power companies!

They offer low fixed deals and then when they end if you forget to renew them put you on a stupidly high tariff (which I think they got in trouble for as some point) 

They also got done for the contract swindling thing mentioned earlier in the thread. 

Also if you care I think they dodge paying UK corporation tax. 

OK, I see

1. hopefully not key issue for me - (let hope there's no word eating    )

2. again not a problem, they are one of the few companies that offer a good longer term fixed rate with £0 early exit (2017)

3. not a problem if you actually chose to move to them.............

4. dont care

5.  I kind of trust Martin Lewis judgment above most things when it comes to saving ££

monquixote

bertie said:

monquixote said:

They are ranked lowest for customer service by Which and that's for all brands not just power companies!

They offer low fixed deals and then when they end if you forget to renew them put you on a stupidly high tariff (which I think they got in trouble for as some point) 

They also got done for the contract swindling thing mentioned earlier in the thread. 

Also if you care I think they dodge paying UK corporation tax. 

OK, I see

1. hopefully not key issue for me - (let hope there's no word eating    )

2. again not a problem, they are one of the few companies that offer a good longer term fixed rate with £0 early exit (2017)

3. not a problem if you actually chose to move to them.............

4. dont care

5.  I kind of trust Martin Lewis judgment above most things when it comes to saving ££

Fair enough, they are the cheapest which is how they get away with being shit.

They were such total shits when I was with them that I don't care how cheap they are, they will never get another penny from me. 

bertie

every penny counts these days,   I just hope they never fuck up any billing so I have no need to call them  

chillidoggy

It's like anything really. All the time there's a steady state, then it's all fine. As soon as you change, move, want something out of the ordinary, or some kind of service that's different, they can't cope. I'm with Talk Talk for Internet, but despite their dreadful customer service ratings, have had no problem with them. god only knows what I'll face when I decide to change ISP, though!

octatonic

monquixote said:

I'm with Ovo as they are usually close to the cheapest and have various policies about not being arseholes. (They came top on the Which survey IIRC)

N-Power are evil, avoid at all costs. 

Based on your recommendation I've just converted over to Ovo.

Should save £250 p.a. based on current usage.

Nitefly

I'm with E.on - mostly because Our Maud works for 'em so Customer Service won't ever be a problem! 

We have dual fuel and pay by Direct Debit, which currently gets us 6% discount, plus we get £42 "reward" for Direct Debit / Dual Fuel / 3 years loyalty.  Fixed for 24 months with a £20 cancellation fee.  

I think, as previous posters have pointed out, they are all much of a muchness, to the point where it's probably not worth the hassle of changing.