Express Music Coventry - Credit where it's due

hobbio

I popped in to Express Music in Cov today to pick up a Mooer Trelicopter that was showing as in stock on their website. When I got there I was told it had gone across to their Shirley store the day before but they could get it back for me by Tuesday.

I was going to sack it off and buy one cheaper online, but I hung around to try out a Ricky that they knew I had no intention of buying. When I'd finished, the salesman told me that they had pricematched the pedal it with the cheapest they saw online and told the Shirley store to put it to one side if I wanted to drive over and pick it up from them.

The salesman was really good, knowledgeable and pleasant to chat to. He didn't mind putting the extra effort in to get a sale for the other store, and he didn't try to push the Ricky onto me, even though I obviously loved it. He even apologised for putting me through a Marshall, he said it should be a Vox really but they didn't have one set up to demo. They've got quite a lot of decent stuff in stock too.

I'd never used them before, but I will be buying from them again 100%.

Adam_MD

Always nice to hear good service get the praise it deserves.

EricTheWeary

That's what used to be Coventry Musical Exchange IIRC, on the Binley Road? Many a happy hour spent with my nose against the glass when I was a failing student/ bassist.

hobbio

Yes mate, Binley Road.

not_the_dj

Express Music in Shirley is where I bought my very first guitar. Different owners these days though.

meltedbuzzbox

It's a little pricey but it is generally a good store. Very helpful but not pushy at all.

They also have some alternative stuff that you dont see in other stores and a pretty big second hand section

I love the acoustic floor as well. 

Iamnobody

not_the_dj;676719" said:

Express Music in Shirley is where I bought my very first guitar. Different owners these days though.

I always forget it exists - been there for strings and picks in the past but it was small with hardly any stock. I take it the Cov store is bigger?

meltedbuzzbox

Iamnobody said:

not_the_dj;676719" said:

Express Music in Shirley is where I bought my very first guitar. Different owners these days though.

I always forget it exists - been there for strings and picks in the past but it was small with hardly any stock. I take it the Cov store is bigger?

So much bigger. The book section in the Cov shop is bigger than the Shirley store. 

hobbio

meltedbuzzbox said:

It's a little pricey 

The sticker prices are a bit higher, but they'll pricematch where they can.

Dave_Mc

Adam_MD said:

Always nice to hear good service get the praise it deserves.

+1

thecolourbox

Iamnobody said:

I always forget it exists

I forgot it was in Shirley when I was in Solihull recently and trekked around to where it used to be...

Duppy03

I went to the the Shirley store to try out acoustics, top notch service and some nice gear in there too.

english_bob

Yep, them's good peoples.

Have used them for some work on a couple of guitars too- pickup installations and some fretwork. Happy with the service in every instance.

tampadragon

This is pleasing news, I work just around the corner from there and pass it each morning on the way to work. I've been meaning to pop in one Friday afternoon and have a poke around, but a new baby has taken my time away for now. Once I have some spare time I'll definitely pop in and see what they have!

agibbo

I've had guitar set-ups and bought things from them too, and they are always friendly and helpful!