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You cannot lay all the blame at the management's door. The unions had a big part to play in hastening British Rail's demise too.
Yes LU was inefficient before but a lot of that was down to the way it worked. There was this whole "annuality" thing where you had a set amount of money each year, and couldn't go a penny over. I had a colleague who was working on a project that had spent something like £500,000 and needed another £200,000 to complete. As there was no budget for that the project got canned that year, and then got restarted the next year at a cost of £500,000. £300,00o down the drain just like that.
The converse of that was that if you didn't spend your whole budget that year you wouldn't get it the next year, so in February and March people would blow money on nice to have things just to spend their budget. There also wasn't any certainty of funding from one year to the next which meant projects getting cancelled a lot.
If they had done what @ICBM had suggested and let it be run as a separate company, free from silly Civil Service rules like annuality then they could easily have cut the engineering budget by at least 15% and probably a lot more.
When PPP came in it introduced the idea of "competion" with 3 companies but again it was false competion. If I want to get from Barnet to Morden on the tube I have to use the Northern line. There was no real competition. The companies were supposed to buy services from each other, so then you have contractual and commercial interfaces. You also had contractual and commercial interfaces between the companies and the operating part of LU. There was a lot of mirroring of structures. For example, each company had their own Engineering safety structure and staff. Each company had there own procurement, IT support etc. There would have been hundreds of extra staff employed because of the duplication and the commercial/contractual stuff. It was an inherently inefficient structure.
The worry now is that we are going back to the worst of the pre-PPP days with all the political interference. With Sadiq Khan coming in his policy of freezing fares for 4 years it is causing havoc. We are back to the worst of the short term stuff we used to see. They can't really cut station staffing levels so the engineering functions are getting caned. Managers have been told they have to cut their budgets this year and are going around looking at a lot of short term cost savings. Projects that might deliver major improvements in efficiency 5 years down the line are being killed off to save money now. Staff are being refused training that they need so that they can make savings in the training budget. In 5 years time there will be a massive skills shortfall and people with the right skills will be able to name their own price and the company will end up paying through the nose.
I'm with @ICBM - for things that have a natural monopoly privatisation makes no sense. You cannot introduce real competition. Health, transport, water, Land registry etc. should be state owned, but at a distance so that you don't get political interference messing things up.
That doesn't stop you buying in some services. For example, I would nationalise the electricity distribution network, but not the power stations. Companies that actually run power stations can legitimately compete with each other. If a private company can innovate and produce a power station that can sell electricity to the grid 30% cheaper than existing power stations that's good. On the other hand a private company probably wouldn't want to take on the risk of building a Severn Barrage, or a new nuclear plant, without huge guarantees and/or subsidies from the government so you could have that state owned. There is nothing except ideology to stop a mix and match approach that uses the best of both worlds.
My belief is that there are certain things which should not be in private hands. Healthcare, transport, utilities among them. The state has an inconsistent track record running these things, however - but if the East Coast Trains story taught us one thing, it's that it is possible to maintain ownership, not meddle, improve service, and make money for reinvestment at the same time.
And while we're on the subject, what's going on with EDF and Hinkley Point?
I'd like to see the government own the power sector. There's a complete lack of investment at the moment as private companies are worried about their short term returns and shareholder value. They are always looking for government subsidies. Power generation requires strategic planning and high investment and is too crucial to leave in the hands of private investors who know they can effectively blackmail any government into getting a good deal.
Remember, it's easier to criticise than create!
This, particularly the last part. Seeing private companies doing a pisspoor job and then getting the government to bail them out with subsidies because the public can't cope without the service that is being provided is a total joke. Power, the rail network, the NHS. All better off state owned (but not necessarily state run).
Why can't the NHS outsource common operations to remove waiting lists? Notice I didn't say reduce, I said remove. The answer is because so many barriers are built against it because the NHS has an inbred culture of 'waiting lists are right'. Its this complete change of vision that is impossible to achieve in a state run enterprise.
Yes those are generalisations and anecdotal, but comparing the two services is quite impossible because one must supply all services to everyone and the other can select what and who and when.
The railways need an element of nationalisation otherwise we'll have to get off one train, cross the platform and get on another when crossing county borders.
Out of date unprofitable businesses from our past like Coal, steel, etc. should not be propped up unless there is a specific short term blip in proceedings and profitable service can be renewed soon (like the banking farce). Otherwise we'd all still be farming small plots of land with hand tools like 150-200 years ago.
Telecoms, where competition has been stronger are a much better example of the consumer benefitting.
The problem with saying that utilities aren't competitive enough is that there is no sensible mechanism to make them so, unless you want to pointlessly duplicate huge amounts of infrastructure.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Remember, it's easier to criticise than create!