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Sold. Same story for the next two cars I had off them.
My last car was from a local family owned Honda dealer - same story - took some details and my licence then handed over the keys and left me to it.
BMW - but not local, one out in the sticks, who was straight down the line (Listers in Boston Lincs)
Porsche - didn't buy one, but no patronising crap or sales patter, just matter of fact. I suppose they don't need to put all the crap in, they don't do discounts so the only debate to be had is what extras and what finance deal - and that is pretty narrow in terms of variance.
Theres a lot of difference between dealers too - you are likely to get a better deal from a dealer out in the sticks, than one in the city, in my (and people I know) experience
When dealing direct (no broker) in the past I've had good results with people who never discount by calling a salesman and saying I want to buy a new X with A, B and C options - and if you call me back today with a good price, I'll buy it now. They discounted it (and we didn't have to waste time on the sales theatrics either!)
He kept bothering me every month until I got blunt with him.
Ended up buying a second hand mondeo estate any way.
In contrast, the following day or so we went to a Honda dealer and I got the most pleasant car buying experience I've ever had. It was a used car, probably the oldest and cheapest Civic they had (I thought it was well priced when I saw it advertised). The saleswoman was very polite and chatty enough without being intrusive. She left us alone to have a poke around the car etc and ended up giving us an even better deal after I we haggled a bit. But there was no bs, just if I can do xyz do we have a deal? Talk to the manager - yes. Done.
I've only had one dickhead dealer in the last few years, which was Ridgeway Land Rover.
BMW dealers seem to be pretty good, both with cars and bikes.
Berry Chiswick, North Oxford BMW and Bahnstormer in particular.
We put an ordering for a new BMW yesterday actually, the whole deal was smooth and easy.
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