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On a serious note, I agree with the small claims idea, that could put him off.
Not sure if this is still the case, probably puts off sellers and after reading this thread I can see why.
Remember, it's easier to criticise than create!
If the video he made is still online. Download a copy of it, might be useful at small claims.
Remember, it's easier to criticise than create!
I've always specified cash or transfer on delivery/collection, so assumed there's no issue with it. If PayPal was mandatory, I wouldn't be using eBay, that much I do know.
I usually state that if people want to collect then they have to pay cash, and if they *insist* on PayPal then I have to *insist* on shipping. All seems to be above board that way...
I did have to specify (on account creation) that PayPal would be an acceptable method of payment but, as I mentioned, just add the cash/transfer bit in the ad text itself. No problems with that so far, apart from with one prospective buyer whose name has graced these pages recently, and not in a good way.
It'll be really interesting to see what condition it's in when you get it back. Please update us when you do get it.
The guy asked for a refund as one pair was faulty - I ask what the fault is, I get a reply in French that just says they don't work and accuses me of knowingly selling him faulty goods - rude and unhelpful. I find that hard to believe as they were in really good condition, but either way I offer him half the money back as he only complained about one pair and if the others work, why go through the hassle of sending them back. He ignores my message and escalates to eBay, they side with him regardless of lack of evidence - I'm convinced at this stage he bought the wrong pair for his TV as why wouldn't you keep the working pair, even if you wanted more off, counter my offer? I rang eBay, they promised a call back, never happened. Sent them a load of messages too and just got a load of guff back (in French).
On the other hand, somethings you just can't get as much for outside of eBay. Sold a water softener we had removed from our house, could have got £100ish on the Facebook group, went for £330 on eBay!
Definitely won't be using the global shipping thing again, if you get a complaint you have to log into the eBay page from wherever the buyer is and rely on google translate which really doesn't help either.