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Texas Tea
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It does tend to be just some specific colour dyes used, blue being particularly prone to this and I don't think PRS is alone in this.
https://forums.prsguitars.com/threads/private-stock-is-fading.32484/
https://www.thefretboard.co.uk/discussion/57776/handsomerik/p1
The response was that I couldn't get this done without sending the guitar to the US; cue all the problems previously listed. In fact, you can't even fill in the form requesting a repair because of zip code nonsense.
Fair enough though; business economics probably rule out a proper PRS centre operating in the UK/EU. But when I asked for a simple set of replacement tuners, this was problematic. There seems to be no real stock of anything, as you can see on the PRS UK website - and little commitment to backing up older models. The guys there are affable, and try to help, but they're working in a very limited context.
Compared to the armoury system that Leo Fender set up in the best American tradition (facilitating easy repairs in the field) producing set neck guitars creates its own limitations, and PRS need to compensate for this by having a diamond hard, jackhammer precise UK workshop to deal with anything any of us want or are daft enough to pay for.
We're worth it.
And it took Fender until fairly recently to actually have any form of presence in the UK - and if you ever had to deal with Arbiter (their distributor for years) you'd know that they didn't exactly "look after" people and Selmer (1960s distributor) weren't exactly great either. Ditto Gibson and their various distributors - Rosetti were terrible.
https://uk.prsaccessories.com/collections/parts?page=2
PRS wanted $1500 USD plus shipping plus USD Fish & Wildlife charges.
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
PRS Europe is owned by PRS - They service/sell throughout Europe now and now use the UK facility as their base
They don't actually refin in the UK, but I believe it has been looked at - However, on the few occasions that I have had to make a warranty claim on a finish defect then I've never had any issue
They generally have the appropriate spares in stock that I've required - On a few occasions I've had to wait for items to come from the USA - As for 'old spares' then it will depend on the item and if it is still been manufactured
They can handle most day to day PTC repair work within the UK facility
My point isn't that spares for PRS are completely unavailable (clearly probing PRS's US repair centre will produce some results), but that a major global manufacturer should, reasonably, have comprehensive stock in an important market for their guitars - even if you can order them in transatlantically. And yes, Arbiter, Selmer, and Rosetti were grim, but we've moved on from that era - and getting parts for a Fender isn't difficult (for example). So neither should it be for PRS, IMHO...
Oooh you could get them to do led lighty-up birds while they're on!
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
Before:
After:
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
A full clear cost would have cost me a bit more than the £150 they charged me.
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
You only see the issue from some angles. most of the time it isn't viewable under normal light."