It looks like you're new here. If you want to get involved, click one of these buttons!
Subscribe to our Patreon, and get image uploads with no ads on the site!
Base theme by DesignModo & ported to Powered by Vanilla by Chris Ireland, modified by the "theFB" team.
Comments
I got the email to reset my password but whatever I enter I get an error message to say say that my new password must be between 5 and 64 charaters long, which it is. I tried a handful of different passwords of differing lengths and types of characters, with and without non-alphanumeric but nothing works.
I've checked spam folders and it's not there
Stewmac emails used to be auto-marked as spam by my email server, I had to go to the server-side control panel and fiddle setup to let them through.
Either they aren't sending them out, which is relatively unlikely as they must send tons, or it's getting killed at the receiving end.
The host will have some form of filtering which maybe kills them right at the gate - i.e. they will never even reach any email account, even an online webmail reader, let alone software on a PC etc.
Sometimes as a user you have access to fettle something like SpamAssassin or whatever. If so it can be possible to globally turn off all filtering at least temporarily, or add SM addresses/domains/source IP addresses to whitelisting.
Without that access you'd have to ask the host's support if they can do it.
The pwd emails may well come from different systems even; looks like marketing and order-related emails come from different sources for instance. So different factors will be there as far as the host's frontline spam filter is concerned, letting one in doesn't necessarily mean the other will land.
Thanks Bill ( @Corvus ;) SpamAssassin was indeed deleting the StewMac emails. I had to set it to pass "obvious spam" (10) before I saw the Stewmac emails.
I've now reinstated my account but missed the sale
Also they didn't carry over wishlists to the new site - you'd think this would be a simple migration?
It shouldn't have been this much hassle, putting new clothes on the underlying engine, they do seem to have made quite a mess of it all really.
Not that I was planning on buying anything, sale or not.