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He returned it to Gibson noting its issues and shows photographs of the issues with that first guitar.
Then Gibson sent him a guitar as a replacement which appears upon inspection to not be new (or it is new and just a manky wreck). This replacement sent by Gibson is the one on the bench which he's handling throughout.
At the moment I'm looking for:
* Hamer Watson, SS2, Vintage S, T62.
* Music Man Luke 1, Luke II
Please drop me a message.
I get that. All I'm saying is it's not appropriate to blame Gibson's QC when it's not a new guitar and the guy is looking into the camera and admitting he doesn't know if it's a return, refurb, or where it's been since leaving the factory. I'm not saying the guitar is in acceptable condition, but he has no clue if it's Gibson's fault or the next person's.
I remember Glen from Spectre did a video showing how Gibson sent him a bad QC Dave Mustaine model to review, so I'm also not saying it's not possible that Gibson would do that.
But Glen got a bonafide factory model to review. This guy is telling us a story that raises additional questions, so I find it hard to take it all at face value.
With that said, my overall point is I'm not convinced by this guy's story. "It just doesn't stack up" - indeed.
First of all, this is a leather channel that has suddenly resumed a long period of inactivity to talk about Gibson. A cynic would say he's using a popular brand to grow his channel after years of inactivity — and judging by the amount of comments on the video, it's worked.
Second, and more importantly, the story just doesn't make sense in its current form. I live in the UK so maybe it's different here, but Gibson doesn't do direct-to-consumer — or at least, it didn't until opening Gibson Garage in London. The shop is the authorised dealer, and the point of contact. Actually, on Monday I was at Anderton's buying a guitar and the guy told me that they handle any issues customers may have with the guitar that requires talking to Gibson. I wouldn't even have an avenue to contact them, as far as I'm aware. They would simply direct me back to the retailer.
Third, Gibson having questionable QC isn't controversial, even fans (like myself) can acknowledge that they're aware it happens. But I find it hard to believe that every guitar in the shop's stock was in awful condition. Statistically, it doesn't make sense unless Gibson deliberately sends this shop bad stock.
Fourth, after being unable to find a single good one, even Gibson itself can't find a good one - or a new one!
How can his experience be true when all the rest of us can go into any guitar store that sells Gibsons and find good ones? Sure, we may find some with QC issues, but we would also find excellent ones.
If this guy's story is 100% true, all I can say is his luck is so bad I wouldn't want to be close to him.
But I don't know him Does anyone here know him? We didn't see him take the guitar out of the cardboard box behind him. He hasn't shown us the serial number to verify the guitar's age.
His story has some issues, and he hasn't (yet) clarified them. Why should I believe a stranger telling me a story that raises eyebrows?
As SixString has said, that guitar in the photos is a Dog, no two ways about it, anyone who sells a guitar in that condition as new (if that has happened) is in the wrong and I don't think anyone would disagree with that, but the story to it all does seem relevant, and it all seems a bit of a grey area when it comes to what has happened. Rightly people raise some questions I think.
1. EVERY guitar from Gibson was a dud in the shop
2. He was able to bypass the retailer and go straight to Gibson
Some of the QC issues I have no problem believing - the dip from the sanding belt, raised frets etc. But I can't say I've ever seen lint under the clear coat.
I'm not accusing him of being a liar, he may well be telling the truth. All I'm trying to say is I think some parts of his story don't add up. When I square it with my own experiences with Gibson, it's like two different companies. I have to give extra weighting to my experiences (we all do, because we know them to be true). I bought my first Gibson in 2014 and my last one 2 days ago, and have yet to encounter anything like his experience.
Around the 9 minute mark he says that it's a couple of months old, isn't new, and he doesn't know anything about what happened to it in the 2 months between leaving the factory and arriving with him.
"You don't know what you've got till the whole thing's gone. The days are dark and the road is long."