It looks like you're new here. If you want to get involved, click one of these buttons!
Subscribe to our Patreon, and get image uploads with no ads on the site!
Base theme by DesignModo & ported to Powered by Vanilla by Chris Ireland, modified by the "theFB" team.
Comments
It used to be up to and including the master socket was their responsibility but that changed years back and now they only cover up to and including the back of the master socket.
After they changed to the removable faceplate they changed the rules.
The drop wire connects in the back of the master socket and they will take the fall up to that point. So if your faceplate socket is at fault them you are subject to a TRC, time related charge.
Some engineers will take great pleasure in charging you for this or rip you off completely by saying the faceplate has gone when there is nout wrong with it.
This is down to the fact that it's part of their job to issue a certain percentage of TRC's over every 3 month period. Also a percentage of all TRC's goes towards the teams end of year Christmas party, which is normally held at a local swanky hotel.
This is one of the reasons I left as I would get pulled in to the office for my 3 month figures and I would get a dressing down for not making my TRC quota. My argument was that I can't and wont charge customers for a fault that's not in their property but they don't give a shit.
Plenty of guys ripping off old people etc to make the figures up and keep the management happy and of course the big piss up at the end of the year
Sorry to run off topic but there's another insight into these theiving bastards