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What’s wrong with the neck plate?you seem to have a few issues with Fender parts... I think all the suppliers must have a conspiracy against you
You may return items within 14 days of receipt. PLEASE EMAIL FIRST, as soon as you receive the order for return instructions. ONLY RETURN ITEMS TO CROXGUITARS UK!
The cost of return shipping must be the responsibility of the sender, we will not charge to ship a replacement item
Very odd practice, but then again they seem to go to great lengths to divulge any contact details. I would guess due to the various trademark laws that they must surely abuse. I may be wrong but I would suspect that they may well be breaking trading laws by their concealment too.