Salvage Custom

professorben · September 2017

Anyone seen this story unfold?

Apologies if it's old hat.

https://www.talkbass.com/threads/salvage-custom-pedalboards.1275684/

digitalscream · September 2017

Any particular reason for the title of the thread?

professorben · September 2017

digitalscream said:

Any particular reason for the title of the thread?

Hmmmm no idea what happened there.

guitarfishbay · September 2017

It's happened more than once - is it an auto fill thing if you don't put a title maybe?

Wazmeister · September 2017

It is an older, but interesting story... I actually ordered a board direct from them, and it was expensive but very impressive. Still, the communications were poor, as was the packaging on the pedalboard.

Shame for all involved and those who have lost money.

professorben · September 2017

guitarfishbay said:

It's happened more than once - is it an auto fill thing if you don't put a title maybe?

Hmmmm I blame the lack of IT support.

professorben · September 2017

Wazmeister said:

It is an older, but interesting story... I actually ordered a board direct from them, and it was expensive but very impressive. Still, the communications were poor, as was the packaging on the pedalboard.

Shame for all involved and those who have lost money.

They looked cool, I remember Dan Tyack (?) in 60 Cycle Hum a few times, quite a character if nothing else.

professorben · September 2017

I only became aware of it from Brian Wampler mentioning it on Chasing Tone last week.

dindude · September 2017

I blame Helix

professorben · September 2017

dindude said:

I blame Helix

The Tesco of the fx world.

dindude · September 2017

professorben said:

dindude said:

I blame Helix

The Tesco of the fx world.

Kinda. Kinda beelzebub as well though. I had an engine warning light come on in my car today. I also blamed Helix.

RaymondLin · September 2017

I like their boards, it came packaged well too, from half way round the world and it survived and one of them is a LARGE board. What he has done year isn't good though, you can't take your money and for produce what you promised.

nickb_boy · September 2017

I had my first dealings with Daniel 4 years ago when Salvage hadn't been about long. It was pretty much a one man company at the time and the comms weren't rapid but the wait times were reasonable. I had a fair bit of work go through his company over the next few years and only ever ran in to one issue apart from the increasing delay in build times. I had a pedal sent to them that had been agreed to have shipped over inside the case to save extra shipping costs from the US, unfortunately that was taken by an employee at the time who then left the company. I was informed of the issue and a replacement was purchased by Salvage and in apology I was given a rather generous gear case when everything was sent over.

After the good will I was shown and the positive personal dealings I've had with Daniel it's disappointing to hear a large number of others haven't been as fortunate.

professorben · September 2017

nickb_boy said:

I had my first dealings with Daniel 4 years ago when Salvage hadn't been about long. It was pretty much a one man company at the time and the comms weren't rapid but the wait times were reasonable. I had a fair bit of work go through his company over the next few years and only ever ran in to one issue apart from the increasing delay in build times. I had a pedal sent to them that had been agreed to have shipped over inside the case to save extra shipping costs from the US, unfortunately that was taken by an employee at the time who then left the company. I was informed of the issue and a replacement was purchased by Salvage and in apology I was given a rather generous gear case when everything was sent over.

After the good will I was shown and the positive personal dealings I've had with Daniel it's disappointing to hear a large number of others haven't been as fortunate.

I have to say I've had no dealings with them, but he comes across as a likeable of slightly full on character, it's always sad when businesses go under, but I wondered if anyone was involved in the lawsuit that was talked about?

RaymondLin · September 2017

nickb_boy said:

I had my first dealings with Daniel 4 years ago when Salvage hadn't been about long. It was pretty much a one man company at the time and the comms weren't rapid but the wait times were reasonable. I had a fair bit of work go through his company over the next few years and only ever ran in to one issue apart from the increasing delay in build times. I had a pedal sent to them that had been agreed to have shipped over inside the case to save extra shipping costs from the US, unfortunately that was taken by an employee at the time who then left the company. I was informed of the issue and a replacement was purchased by Salvage and in apology I was given a rather generous gear case when everything was sent over.

After the good will I was shown and the positive personal dealings I've had with Daniel it's disappointing to hear a large number of others haven't been as fortunate.

Mine was not long after you, like many many guitar related items, I found them through you and I placed the order for my board in July 2014, received it in November 2014. At the time I believe when I placed the order, his first business partner left him so he was a 1 man band for a while. It was way before his brand really blew up with doing wraps for Milkman amps, Bob Taylor dropping by his workshop etc. Before he took over a new workshop and hired a bunch of people.

The second board I didn't do custom build, knowing how long it would take, and at that point (February 2015), there wasn't any news about customers not getting their board as yet. I bought and received this board in the space of a week.

Both boards are actually of very high quality, not something i could do myself. workmanship is really really good. I think he is good at making the product, just a terrible at accounting and got himself at serious trouble and now burying his head in the sand.

joeyowen · September 2017

RaymondLin said:
Both boards are actually of very high quality, not something i could do myself. workmanship is really really good. I think he is good at making the product, just a terrible at accounting and got himself at serious trouble and now burying his head in the sand.

yep, I want to love this company and I'm obsessed with Salvage/Creation/Blackbird and the hand made boards like this.

However, some of them are guilty of taking orders and money that they are aware they can't complete in time. Poor.

I hope that they work things out, but they need someone to deal with the business side of things.

RaymondLin · September 2017

joeyowen said:

RaymondLin said:
Both boards are actually of very high quality, not something i could do myself. workmanship is really really good. I think he is good at making the product, just a terrible at accounting and got himself at serious trouble and now burying his head in the sand.

yep, I want to love this company and I'm obsessed with Salvage/Creation/Blackbird and the hand made boards like this.

However, some of them are guilty of taking orders and money that they are aware they can't complete in time. Poor.

I hope that they work things out, but they need someone to deal with the business side of things.

It's really solid, mine has a built in loop, on off power switch, all the joints is sanded and polished and all the wraps are really neat.

Teetonetal · September 2017

Sadly awesome craftsman doesn't mean awesome businessman. I thing people get stuck between making a living - expanding and then overreaching.

Shame as the pics of the boards do look exceptional.

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