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guitar has been recieved and refund has been issued by echeque so now have another 7 days before the funds are available.
I'm no expert on neck breaks (@ICBM where are you?), but I don't think it's possible for it to crack all around the neck like that and just happily stay in place. At worst the headstock would be hanging off, at best there'd be some obvious movement. No sharp edges, no splinters?
Sure he may have been a dick and unhelpful and even untruthful but all you know for sure is how you received it and saying anything else is malicious.
Is he claiming off insurance from when he sent it to you, or you sending it back to him?
Sounds like a scammer to me, at best I'd state I can't tell if it was broken in transit, thought I'd be far more likely to be honest and say I don't think it was.
Any how , whats the craic with the neck? (see what I did there?)
Dude, what you ''think'' happened has no relevance at all, state the facts and only the facts, its not your problem nor your business, it arrived broke and you sent it back, that's all you know for sure.