I sent a guitar body RM Signed for, tracking number confirms it was posted on the 6th April....not arrived yet...RM says I have to give 10 working days before I can claim.....however Ive run through the online claim process and they will only refund postage costs as I have to “prove” the value of the lost item, which is a Left Hand Pacifica 112 body and trem.....I have no idea how to prove the value of it....with photographic evidence....
Any suggestions?
The website is utter shite, can I somehow ask them to check if the parcel is somewhere in the system, all I get is useless menus...
Stranger from another planet welcome to our hole - Just strap on your guitar and we'll play some rock 'n' roll
Comments
If it was something sold here, then you've got a thread/payment details showing its value.
If not sold here, there are plenty of professionals here who'd probably give you a valuation for it.
As others have said don't panic, it may still turn up...…..I posted something over 2 weeks ago with RM signed for and it arrived yesterday.
Hope it turns up OK.
Royal Mail are taking 7-10 working days on a lot of stuff at the moment, depending on region due to staff isolating.
I had no post whatsoever last week, and only received Boris Johnson's "stay at home" letter on Wednesday this week!
Bearing in mind due to the Easter break, it's now 8 working days since you posted. Still a long time but it is fair for them to ask for another few days.
I'd wager it is not lost, just stuck in a sorting centre somewhere which is short staffed.
https://sixstringsupplies.co.uk/
Our YouTube Channel for handy "How-To" Wiring Tutorials
But I URGE EVERYONE...
ALWAYS Use Special Delivery. Never ever had a problem and I posted 1000s of pedals and bits of gear.
http://www.thefretboard.co.uk/discussion/61134/sarge/p1
Fingers crossed it turns up....but, whatever happens I will make it right for the recipient...somehow!...
When should I start getting worried if the tracking info doesn't change??