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I totally agree mate - but I'm slightly cornered in that my amp tech who lives a 3 hour round trip away has been a bit tardy in sorting my supersonic. He's had it nearly 3 weeks and when I spoke to him today (the day I was supposed to be picking it up) he said he was still waiting on power valves (it seems next day delivery hasn't reached his neck of the woods yet.
I'm a bit stuck otherwise - it's only a 45 min set. I suppose I could borrow our bassists marshal (if I really have too!!!)
The issue with the power valves is not so much next day delivery (there are plenty of retailers we will supply valves promptly), but that as a business you need to make money selling spares.
As buying something for £100 and selling it for £100 is not a great long term business strategy, as an amp repairer (which I am!) you can either buy at retail and add a mark up (thus exposing yourself to accusations of profiteering), or buy from someone who will give you a proper trade discount.
My guess is he's probably waiting for the valves from a trade supplier, and they may be on back order. This is a common occurrence in my experience.
I try to carry a stock of popular valves and retail these at a fair price, ie not massively out of kilter with the internet. For example I sell JJ EL84s for £11, which is slightly higher than the internet, but will be cheaper once postage is taken into account.
If I've got stock on back order and the customer is in a hurry, then it's usually easier to get the customer to buy the valves and pay me to fit them.
Surprisingly it's quite hard to find valves at a decent trade price from UK suppliers. I've approached the usual suspects and the most generous discount I've been offered is 10%, which with postage is marginal.
Another supplier offered 7% "as long as you use bank transfer and not Paypal". As Paypal charge 3.4%, this is a de facto 3.6% discount.
The least generous is "your a business so you can claim the VAT back, and that's you discount."
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Part of the reason I have to make some money on any valve I sell is that I have to absorb the cost of any failures.
http://www.thomann.de/gb/fender_footswitch.htm?sid=d9dd6874991c18064c0fdce68815a5de
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
I traded a whole load of bits and bobs for it
He nearly wet himself when I turned up with it!