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Last pro set-up I had, I dropped off the guitar about noon, went for a walk and a coffee and picked it up again about 2 - o'clock.
1 - 2 week turnaround sounds a bit much - he must be setting up hundreds of guitars.
Just a couple of obvious things to check before taking it back.
- are the strings properly locked at the machines? I had a Suhr with Sperzels which occasionally needed tightening.
- do you always tune 'up' (ie from below the desired pitch, rather than 'down' from above)?
Hope these suggestions don't sound patronising.
If these things are okay, the problem is likely to be the nut - which is unusual on a PRS. They are normally cut perfectly. Unless you have done nut work before, I would recommend you let the dealer sort this out.
Dude - it was a £3000 guitar - it should be set up perfectly straight from the shop, forget buying a setup kit and forget a 1-2 week wait. Let them know that if it doesnt play properly (which for a top spec PRS it doesnt sound like it does) you'd like to return it for a full refund there and then, then see how fast they can get it set up.
From the PRS setup guide:
Tuning and Setup Hints
If the guitar is returning sharp after using the tremolo arm, put a little lightweight machine oil under the head of each screw (do not loosen the screws). This will effectively oil the knife-edge of the tremolo.
It's almost certainly a nut job, or the strings are not stretched in, or are old. Get your wallet out and play a class tech. It's miles better value than another 3k guitar that'll still need a set up before it holds tune as well as a well set up squier.
It's not going massively out of tune by any means - is a few cents normal?
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But I wouldn't expect the tuning to move a great deal at all to be honest. If the strings are a few months old, change them, and stretch the new ones in. If it's still doing it, and it's audible, the nut needs sorting.
It does sound like either old strings or the nut needing a file. My Ltd does the same occasionally when I bend the high b, it just gets caught a tiny bit and winds up a touch sharp. Not a big deal, and not a reflection of the quality of the guitar, but this stuff should have been done already, especially for the price paid.
Of course, it might just be old strings. In which case, get some d'ads on it and hammer out some Metallica till they're worn in
https://www.youtube.com/watch?v=-jfakcKV_2A
So I wouldn’t bother with nut sauce, just get used to the way the system works and you should be fine. Having said all that, if the six pivot screws at the front of the trem aren’t properly adjusted it can cause the trem to behave erratically. This is a different scenario to the one above but basically the guitar should hardly go out of tune at all when you use the trem without bending; if it does then the pivot screws might need adjusting slightly – best not to attempt this yourself unless your very confident with fine adjustments to mechanical systems.
Please let me know how you get on or if you feel that it’s not behaving as I have outlined above."
So I tried this tonight, and he was right!!! When I bend a string, that goes sharp/flat while the others go the opposite way, just a few cents. Tap the bridge (probably happens naturally anyway) and it goes back to perfect tuning! And when using the whammy.. well I've yet to try that again but given it's in perfect tune now and I haven't tuned it for days and have whammied since... I'm guessing there's no whammy issue!
So! I was right in that it was going a few cents out... but it looks like it doesn't stay like that for long. Is this the same for other tremelos?
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