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I've just bought this guitar from somebody, didn't notice at the time but on getting it home could see orange peel round the headstock and a few on the tuner washers upside down. It was sold 'as new/immaculate'
I bought the guitar cash 'off ebay' so probably have no protection, but on initial contact look like they are not willing to offer any kind of refund. I might be proven wrong, but want to see what if anything I can do should it come to that. The guitar has been assessed by a luthier and he's going to send me an email to state that it's a definite repair job.
I feel a bit daft for not spotting it, but the owner had died and I picked it up of his widow who was visibly upset and I let my guard down. The family may or may not have known about the repair but said he got it new, although they were not sure where.
Whatever happens, I'll not keep the guitar, so could do with some ideas on value. They are 1k new, I paid £700, so would need to know what a headstock repair would wipe off that. The guitar is mint otherwise and plays really nice. I'd keep it but it makes me feel a bit shit just looking at it, so there's no way I will.
Here's the advert:-
http://www.ebay.co.uk/itm/322290627816?_trksid=p2060353.m1438.l2649&ssPageName=STRK:MEBIDX:IT
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Comments
i phoned the seller the same afternoon and explained that I wanted to return it for a full refund. He wasn't too happy but agreed and I returned it the following day, no problems.
l was lucky (sold as seen etc) however I think a reasonable seller would refund you in your situation. What did they say when you contacted them?
if so it's entirely possible that this was the case as it was bought, either way if you conducted the sale outside of eBay you don't really have much recourse.
"You pay your money you take your choice"
as the classic John Schofield fusion tune goes.
I'm afraid I think you are stuck with either the option of keeping or selling, but I see no reason not to make your money back, it's a stunning guitar.
Good luck.
It's not the finish I'm worried about, more what's underneath it.....
Only had a quick conversation with the guy who listed it, but when I mentioned a refund he said 'I know what she'll say', meaning his mum who I collected it from would not give the money back and they had financial issues. This wasn't really sold as seen, it was listed as new/immaculate and they said it had never been played (probably because it was in bits)
The guitar needs to be as described, but "as new/immaculate" is open to interpretation - because its as new, not new. So, its secondhand....therefore some amount of imperfection is reasonable. If the seller knew about the repair, and knew it was substandard, and was dishonest with you regarding it, then you'd have a reasonable case but it would be difficult to prove this - they would basically have to confess it. And since you were given the opportunity to look at the guitar before handing over the cash, then you also had reasonable opportunity to inspect it and/or further negotiate on price, or walk away.
Just looked at the eBay advert - its interesting that the listing says "new", but then the description has "as new" - you'd have definitely had a valid claim here, if you'd bought it on eBay.
I don't really know what to further suggest - if you really can't cope with the paintwork, then get the luthier to fix it but 1) it will never quite match a factory finish and 2) you'd have to pay 100% of this, I don't think you have a valid claim here.
It isn't uncommon to find orange peel on brand new Historic Gibson LP customs and again it's always on the headstock.
https://imgur.com/a/TjP90
It's not in doubt, you can see where it has been sprayed over. Not just a finish issue, definite repair job.
I’m so bored I might as well be listening to Pink Floyd
Yeah, possibly not much I can do really. Again it's not the paintwork, it's more knowing it's had a major repair and it's not what I thought it was. I might not have much recourse but If I'd sold a guitar and found out it had a headstock break and I had not mentioned it, I'd be mortified and give the money back straight away.
Especially gutted as it's a 40th birthday present from my family![:/ :/](/plugins/EmojiExtender/emoji/fb/confused.png)
That's a good suggestion, thanks.
Hard to show in a photo. But basically, the headstock has been broke, it's been reset and sprayed over again. I took it to Ged Green in Cheadle, who builds guitars and does such repairs (who incidentally is kindly sending me a report) and he advised that it has definitely had a repair, most probably the scarf joint was broken and re set.
"In the UK, consumer law has moved away from the caveat emptor model, with laws passed that have enhanced consumer rights and allow greater leeway to return goods that do not meet legal standards of acceptance.[3] Consumer purchases are regulated by the Consumer Rights Act 2015, whilst business-to-business purchases are regulated by the Sale of Goods Act 1979."
I’m so bored I might as well be listening to Pink Floyd