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I know its a trivial thing to moan about, and its not really a moan as such, but I am just wondering why.
Ive purchased online, 2 sets of strings, that could easily fit through my letterbox at home. Its not like they are a high value item. So now, Ive had to upgrade the delivery option with DPD (£5) so that they will deliver in a time slot when I know someone will be there to sign for them...for bloody strings...ridiculous.
I know I could have ordered them elsewhere and blah blah blah...my fault blah blah, but I couldn't see stock of the particular ones I wanted yesterday when I checked. Does seem like a bit of an odd thing to do...
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Someone with a degree who has no common sense following a scripted list of actions.
Get used to it, it's the future.
Better? For who? Clearly not the customer.
When I decide where to buy stuff from these days is largely dictated by how they deliver. Stick it through the letterbox or I'll pop round the sorting office (Royal Mail) or the local Post Office (Parcelforce) when I can. Have to take a day off work to sit around all day? Ach, I won't bother then.
Far more likely they got sick of people saying things didn't turn up.
I wonder if they need a signed for service because people claim that they have not had stuff delivered. They will probably have a bulk contract with DPD for all signed for packages. If DPD come and pick up 100 packages a day then the cost will be a fraction of what it would cost you and me to use them.
Ultimately, if they use a courier who doesn't deliver at a sensible time, or doesn't have a depot near you, the only real option is to shop elsewhere. I've stopped buying from Ebuyer as they insist on using Yodel - who are utter rubbish. They shove a card through the door that isn't properly filled out. They don't leave it with a neighbour even when you know a neighbour has been in all day, and their depot is 11 miles away.
Not at all.
Have I got a degree? No.
Do I work in an industry that employs people with a degree that I then have to educate to do the job properly in the "real world"? Yes.
When I left school I wasn't intelligent to get a degree, nowadays every one seems to have one, and they are becoming relatively worthless!
I prefer to have 30 years of hands on experience, involving all the practical and technical aspects.
No chip on my shoulder, just a headful of accumulated knowledge gained the hard way.
Never had a problem with things not turning up, but had lots of problems with degree educated people that can't think their way out of a paper bag!
Console yourself with the thought that most of those postgrads now work in call-centres or Poundland.
We also make an effort to pack things in a way that they will fit through a letterbox, if it's possible - because that way they go as a 'large letter' rather than a 'packet', which is cheaper for us too.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
I recall being pretty impressed by the options last time they had a parcel for me
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Also no going and standing in a post office queue.
The great thing about these two companies (think they have the same parent company) is that they tell you exactly when they will deliver and it is always the case. I get a lot of suppliers sending via DPD and our local drivers are really good.
The worst is Yodel or Hermes as they use mums in family cars after they do the school run and they don't always get it right or bother to deliver at all.
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